Mcdonald's

7/4/2022 - 8:40pm - 8:55pm Hair in food, frappes filled halfway (good 2 inches off off the top if not more), chips were chewy, disgusting service with huffing and puffing when we asked to have them filled (and get what we paid for) he then proceeded to chuck them on the counter, like it was a chore to have customers. Meanwhile a customer walked in and pulled out cold chips out of their order, and asked for hot ones (don’t blame em). Obviously not enough training as food is not up to standard. Not going to be coming back after that episode. (Red dragon across the road tastes pretty good, so give it a go)

I’ve never experienced service bad enough to make a complaint before. 11pm last night your staff weren’t working, were either outside smoking in the non smoking area or inside switching all the lights in the premises on and off leaving us unsure if the 24 hour store was open. Refused to take our order because apparently their computer screens were down, fair enough i understand technical error but to then witness the manager yelling and swearing at an Uber driver for asking why he was left waiting half hour for an order was too much. Your staff is in need of serious customer service training before there’s a police incident.

Staff Ignore customers and doordash/uber delivery drivers. Always a long wait for food here and numerous times you get there late at night and get ignored. I wouldn't waste my time going here. Staff need training and management or whoever owns it clearly needs training too if they let this happen. Worst McDonald's ive come across.

Every time they forget something that is Smithfeild because they are all retarted even the managers witch they dont need as there is no management is there system they never give me a reseat and when i ask for my food replacement that they tell me to come back back and get they stair at a book and do nothing to costumer sevirse better