Dunkin'

I Stop at Secause Junction on my daily commute and everytime I try to stop in this Dunkin Donuts for a quick snack they are Rude and have Horrible service. I wish I could call management and report them. They never have anyone at the register when they are supposed to close at 8pm, you go at 5pm and they dismiss you and tell you they are not serving anyone. On rare occasions they are open past 5 but even then they have a short menu because they don't want to make whatever you order. So you are limited to coffee and whatever stale donuts they have left over. If anything sometimes they have hash browns. The reason for this is so you could shop for food and drinks at their overpriced store which is owned by the same people. It is very disappointing that the Secaucus Station is a main hub and no one is doing anything to rectify this. I do understand we are in a bad situation due to Covid. But business like these are taking advantage of the situation.

You will not get the long straw any time. Live in town 3 yrs, and only get the long straw 3 or 4 times. Ordered the Iced Green Tea and it tasted like mucus. Another customer ordered the strawberry coolatta and she got the berries coolatta. She double checked with the staff and the staff said Strawberry… Won’t come anymore. Would like to drive 2 more minutes to another DD store.

I never write reviews for anything, but because I love dunkin and especially, Vanilla spice hot coffee is my favorite, I'm writing one. When they don't have vanilla spice they will pursuade to take a similar one saying we'd like it. And I hated it. It's not even close to a coffee. And the coffee that they made is not on the menu and they have charged 4.54$ for a small coffee which didn't even taste like a coffee. Worst dunkin experience ever!!!!!

This dunkin doesn't accept promo cards or dunkin donuts card through my app. I was told that they do not scan anything. However, I did see a scanning tool at their counters. They charged me a dollar extra for my drink as well. I realized they dont scan any cards well after they started making my drink. Its embarrassing to cancel an order at this point so I just paid and bought the drink. However I wont be returning to this location.

I just had the worse experience. They are slow and very unaware of customers urengcy at this particular location. 15 min till my train, No line so I walk up order an everything bagel toasted with cream cheese and cut in half please. Add hash browns and a water. I pay she hands me water. Receipt isnt needed to pick up the order which now I wish I had my receipt. Walk over to the pick up area. I stand there waiting. I notice napkins and ketchup so I grab what I need fold my napkins and I look up to the curious if my bagel is ready. I see a female come from the back and ask the guy sweeping to give her an everything bagel. Thankfully he yells at her that he is sweeping and cannot get the bagel (this is the guy that made me give an extra star, thank you for refusing to get my bagel while sweeping)... but wait there was no line why hasn’t she hasn’t even started my bagel yet. I patiently wait. Finally she calls my order I grab the bag say thank you and 5 min till my train rush to my train. Get in my train and SURPRISE it’s an everything bagel toasted with NO CREAM CHEESE and at this point it doesn’t even matter that it’s not cut in half. Guess I should be happy my hash browns were there. Thanks Dunkin’ Donuts. Waste of time and money.