Starbucks

I went to this Starbucks almost daily for about 4 years, and unfortunately what was once a pretty quality coffee location in a fairly coffee-starved town now suffers from incredibly long wait times and very inconsistent operating hours that make this one of the most inconvenient and unreliable services I've ever experienced. They will randomly close their indoor area for weeks at a time with no notice, and this always leads to their lines backing up onto the main road and blocking traffic. What's even worse is that they will still keep their online ordering open but will not allow you to go inside to pick up your drink, so you are effectively forced to either wait in a 30+ minute line for a drink you already paid for and which will be lukewarm by the time you get it or just accept the lost money. There have even been times where the entire restaurant is closed but they are still accepting online orders, which forces you to go back the next day they are open and explain that you never received your order due to them being closed. The people that work here are generally very nice, and the coffee is the typical Starbucks quality. However, the way in which this location is run shows a complete lack of respect for paying customers. I would never trust this location to quickly get a drink and would be prepared to spend up to 30-40 minutes waiting. As a long-time Rolla coffee drinker, I would encourage people to go to either Einstein Bros Bagels or my personal favorite, Giddy Goat Coffee House. Both will offer cheaper coffee with better and much faster service, and in the case of Giddy Goat they have much more interesting and varied coffee types as well. Visit this Starbucks at your own risk!

No customer service for me. I was the ONLY customer in the restaurant and I could NOT get waited on!!!! Twice I was told "we'll be with you in a minute." They sure didn't ignore the Jimmy Johns delivery guy who brought their delivery ?mid afternoon meal. I shudder to think what this place is like if they were actually busy. There were at least 3 employees sitting in the dining area and at least 3 people making coffee. I had to go elsewhere for a beverage.

We have traveled all over and this is the Worst Starbucks Ever. You cant go in because the drive though will block you in. Then drive through doesnt get priority. Each car waits 5+ minutes at the ordering kiosk. Over 30 minutes with 3 cars in front of us anytime we try again. Whoever the Franchise Owner of this Starbucks is needs to understand they are loosing tons of $$$ because of their employees incompetence.