Jack In The Box

I came really early one morning just getting off of work and I was really surprised at this location. The cusotmer service was great and the food of course was so good. I got a breakfast item I had never had before lol i can’t remember the name but the picture will be below. Jack in the box rarely has items I dont think are good. I love the new releases and how much they try to revamp their menu by adding new items throughout the year even if they only stay for a little while. Pretty much everything I get is always good.

This is what you call the WORST location EVER!!! They give Jack In The Box a bad name!!!! Whoever the manager is tonight 12/28/21 should find another job because she is the worst!!!! I asked for a burger with meat, cheese and Mayo only and they literally give me a burger bun with cheese and when I called twice to ask about it she hung up in my face

While the food is fresh and the line is never long, in two days in a row I ordered from this place, first she never gave receipt. Second wrong size of drink and wrong drink! Just read the order. Sweet or not sweet are easy job. Third, missing nuggets. Need to say more? No greetings, not because I need the greet and goodbye but I need to know if you're done with my order and I could leave or need to stay for complete order. Fix it!!! Hope the management see this! Tired of sub-par service of this place. How are u gonna compete with a bunch of chains crowding and eat your customers?

I've never been to a more consistently disappointing business of any kind. Half the times I've been no one is even working even tho they are open. The other half they have an incredibly incompetent staff. I don't blame the staff though. I've lived here for years and it's consistently embarrassing. Simply bad management. Half way considering applying for the job because anyone who has worked in any food industry could easily meet the expectations currently set. Sounds like I can hire anyone and do anything and sleep in the office and still make a salary

I don't know if the young lady working the drive thru just wanna be at work or what but it was a struggle for her, it seemed. My husband got sweet tea that we went back through the drive thru to exchange, he said it was nasty. Also, I asked for the sauce for the tiny tacos & she tossed 1 in the bag as if I asked for my order for free or something. However the food was super fresh.

I ordered on the mobile app the other day just to get to the restaurant and find that it isn’t even open. The girl working just kept telling me she was the only one there and she can’t do everything by herself… okay but what about my money? She said she didn’t know how to do that either and to call corporate. Okay, it’s been two days, I’ve sent two different refund request forms and called the district manager (who didn’t answer) and I have yet to receive a refund or even be contacted about it. I’m really disappointed. If your store isn’t open, then turn off your mobile app ordering, or at the very least don’t make us jump through hoops to get our money back..