Taco Bell

This location closes the lobby and then runs the drive through a single order at a time. I’m sure their metrics look great for corporate as they literally tell you not to pull forward until your food is ready. If you decide to brave the line be ready to wait 20 min to get to the window. Maybe pay your workers and hire enough of them to run a competent business. The Wendy’s next door was fine.

The service was quicker than some have experienced, but our last food order was awful. It looked like everything was just off centered when made - the ingredients were shifted even though they were laid flat in the bag, and there was a lack of ingredients on most of the food items we ordered. I got a quesadilla that barely had any cheese or zero sauce, my husband got a couple of tacos that were missing cheese and most of the meat, and the potato griller was also lacking filling. We've also driven past this location at a time where they should not even be close to closing, but the open sign is turned off and the entire building is dark. I don't know what is going on with this location, but something has got to give.

Food was okay. Young lady working the window and inside ordering was fantastic. Food was missing from order. When I called to tell them, the response was we could get it next time. Then they hung up on me. I don't want it next time. I want the food I ordered when I ordered it! Shame that they almost NEVER get an order right at this place. Even when you go inside to order.

I absolutely love Taco Bell as a whole, but this store is managed horribly. Their hours constantly shift randomly to where you can’t trust what’s listed on google at all, it is almost always understaffed to the point where the drive through takes over five to ten minutes PER CAR, they were out of Diablo sauce for months with seemingly no care to fix it, and the food is often very disappointing compared with other Taco Bell’s. It has been this way ever since I moved here a year ago with random very short bursts of functioning normally before getting understaffed and terribly slow again. I save more time driving 10 minutes further to the Taco Bell in Arnold than waiting in this one’s drive through.