Krystal
1217 Oak Ridge Tpke, 37830 - Oak Ridge
Fast Food
American
Verified Dish
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Google Reviews (8)
Country fried steak Krystal was really good but could have used more of the gravy on it. The sausage gravy bites are well worth the trip to get them.
Google
As of November staff doesn't care at all what you get or if you get your food right, I came at night and ordered the 24 cheese Krystal's and two Dr peppers, wait time was 8 minutes with no cars in the line.
I asked for my sandwiches to be plain (meat and cheese only)
I checked the bag and they were all cheese less and full of onions.
So I turned back around and came back through the line
The same lady on the intercom said it was not order as plain and started getting an attitude for me telling her there is a problem with my order. Printed on my receipt clearly said plain cheese Krystal's. I pulled up and she "had a fix for it immediately when previously it took 8 minutes"
I opened the bag and it was 12 instead of 24 sandwiches and they were the exact same messed up sandwiches. She closed the store 2 hours early right after screwing my food up twice.
I will never be going back to this Krystal's and I warn others not to as well as staff does not care.
P.S this was my first and last time going to a krystals
Also p.s there slogan on the box is ironic because I did not get it the way I wanted
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Google
The shrimp po boys and the meal deals are pretty great,especially for being fast food. Usually not a big fan of Krystal in general, but this location seems to be pretty good. Workers are pleasant as well.
Google
I went at about 2:30 in the morning the drive-thru is open all night. Staff was courteous alerted me in advance of a small wait for fresh Krystals. I ate at the tables on their patio the food was good
Google
Dropped by after work. Line at drive thru. Line moved a little slower than I would have liked but not real bad. I placed a large order. Food was good and order was correct.
Google
The food is always fresh at this location! The fries were hot and crunchy and the chili was great and wow did they load up the cheese!! Yum! The ONLY COMPLAINT I have is that this location does always take a little longer to get your food than another fast food restaurant.
Google
This is usually the best Krystal to eat at,but this trip was kinda nasty. Burgers were dried out,no onions and not steamed. Took them back and they did remake them still wasn't up to their usual standard of deliciousness. Hopefully next trip back they'll be back to 5stars again.
Google
Portions of the meat is slim especially on the sausage it should be two sausage patties an 3 bacon 🥓 an they should never be out of the number one saler the steak patties I was so disappointed but things happen the Grits with perfect great texture
Google
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