Whataburger

For the cost of Whataburger, inflation aside, one would expect to get what is ordered. I ordered 3 of the Southern BACON spicy chicken sandwich combos and 1 Southern Bacon Whataburger combo. The Burger order was correct. However, all three of the Southern BACON spicy chicken sandwich did move have bacon. Moreover, there was a random addition to my order, a honey biscuit. I suspect the erroneous addition was self serving by the very rude intercom worker that took my order. She seemed very grumpy and struggled to take my order. Luckily, the addition was caught and corrected before I paid.

First time eating at this location and I got a honey chicken biscuit. The chicken was extra crunchy and was a chicken strip that didn’t fill the biscuit and the biscuit was so crunchy I could not eat it. Worst breakfast I’ve seen in a long time and a complete waste of time and money. The quality was so bad it’s offensive and if I wasn’t sure no one there knows me, I would have assumed this disgusting service was personal.

The wait in the drive through is RIDICULOUS. There was five vehicles in front of mine and not many in the parking lot and it is taking way to long to get through it. In the time it took an other fast food restaurant across the road that is packed to get through its two lines of vehicles I am still sitting here. On top of that they messed up my burger once again. This is not the first time I’ve had this same issue with this Whataburger. Had asked for no onions and no mustard. Got a burger with onions. Tried to get it corrected. Got a COMPLETELY plain burger.

I wanted a simple cheeseburger, fries and a drink. Drink was fine, fries were fine, spicy ketchup tasted old,but ok. The hamburger was terrible. The only thing I tasted throughout eating the burger was MUSTARD. Nothing but mustard. I did not request any changes, etc. They simply did not pay attention to how they make their food. MUSTARD. MUSTARD. Do you want anything to go with your MUSTARD?

Extremely disappointed. We ordered 5 meals, the lady who took our order was excellent and super friendly, receipt says her name was Armida. Excellent service. We pull up to the window and they give our drinks and take our money. We sat there at least 20 minutes before they asked us to pull forward because they were “waiting on onion rings” another 15 minutes after pulling forward we went in. The manager HID in the office refusing to make anything right, the lady that helped at the counter did everything she could to help and had our food immediately remade and they still forgot one of our burgers! They had written us off as a drive off. I could be completely wrong but I sure hope they aren’t writing people off as drive offs and pocketing the money, especially since we paid in cash.