Dunkin'

7039 W Dempster St, 60714 - Niles
Updated on
Cafe
★★★★★ ★★★★★
3.6/5
1443 recommendations

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3.6/5
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🕐 Opening Hours

Open now Closes at 11:59 PM
Monday1 12:00 AM - 11:59 PM
Tuesday2 12:00 AM - 11:59 PM
Wednesday3 12:00 AM - 11:59 PM
Thursday4 12:00 AM - 11:59 PM
Friday5 12:00 AM - 11:59 PM
Saturday6 12:00 AM - 11:59 PM
Sunday7 12:00 AM - 11:59 PM

Google Reviews

4.0/5
★★★★
689 Google reviews
N

Naima N

5 months ago
★★☆☆☆ 2/5
They don’t know how to make Hash-browns anymore. It’s ALWAYS burnt around the edges and chewy like rubber, every single time. I like next door too so whenever I come in the middle of the night for a midnight snack or early breakfast, it’s ALWAYS burnt. Hire a person who knows how to make them properly without me feeling like I’m chewing on a tire. Breakfast totally ruined 😠
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H

Huda Dogan

6 months ago
★☆☆☆☆ 1/5
Wednesday 1:15am two girls behind the counter with attitude. I was standing at the register to order over 5 minutes while those two girls ignored me and talking to each other by the drive threw window. I approached them and asked if I can order I have been waiting by the register the blond young lady said your need to order from this side (which is service area by the drive threw) I Asked how would I know that, she ignored me and asked what would you like to order (shocking). I asked for two coffee with Splenda cream and unsweetened hazelnut plus avocado toast. While she was ringing me up the dark hair girl come up and ask me how would you like in your coffee so I answered saying I just told your coworker, with an attitude she says “well I’m making the coffee so you need to tell me” at this point I’m so shocked and wondered if I’m really at a Dunkin donut. I decided to just tell her how I want the coffee to avoid problems but then I only get 1 coffee 🙄, I had to explain that I ordered two I have no clue if those girls are having a bad day or that’s the service level that Dunkin is offering now. I’m big fan of Dunkin and love this location, management needs to look into the night shift. Very disappointed and shocked
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C

Cleo Dangcalan

2 weeks ago
★★★☆☆ 3/5
Service is great at this location. BUT it took them two months to refill the hand wash in the women’s restroom. Makes you wonder how the female workers washed their hands after using the restroom during the period the hand wash was empty.
Google
P

P. Hatcher

a month ago
★★★★★ 5/5
Whenever I go here, I receive nothing but fast, friendly & great customer service. My order is always correct. Whether you go inside to order or in the drive-thru, the wait is usually no more than 15 seconds (on a busy day).
Google
A

Amalia K

2 months ago
★★★☆☆ 3/5
Very friendly staff, however the food I've gotten the past three times has tasted like chemicals, bleach mostly. I don't know if this is a result of them cleaning their deep freezers with a potent chemical or what but I definitely felt sick after the few bites of food I took. I might still go for coffee but definitely not food anymore.
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M

Mary Yalda

3 weeks ago
★★☆☆☆ 2/5
Not sure what might be happening, but as of late the coffee has been extremely bitter. I've asked to have the manager check the quality for themselves, but apparently they were too busy. Other locations seem to be fine.
Google
J

Johanna Perez

a month ago
★☆☆☆☆ 1/5
This is a real concern since I always get my breakfast and coffee from Dunkin. Every time I order anything “food” I get a strong taste of chlorine where is unbearable to eat, I always said to myself, it’s probably me because I’m pregnant but I have asked other dunkin lovers and they have stated the same thing! Please if you are using chlorine to preserve the food that’s totally unacceptable! It nasty and dangerous. The only thing that doesn’t taste like chlorine is donuts and coffee other than this I have tried almost everything from the menu and honestly, I’m so disappointed- this not the only location it’s all locations I have gone to.
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S

Syed Muniem Hassan Rizvi

5 months ago
★★★★★ 5/5
On Sunday I went for a meetup with Sunny Ali. Sunny Ali is known as a guru of Amazon. We sit down there discuss about Amazon strategies, how we can launch our products on Amazon etc.. dunkin is a best place if you want to meet someone for business purpose or anything else. They don’t charge you extra for sitting there you can take a cup of coffee with you or donut and sit there and enjoy the meetup or meeting. In this meetup I met so many people who were from Pakistan but now they’re USA residence.
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