Ruby Thai Kitchen

Good dishes and nice manager. I had the Pad Thai mild, but didn't realize that the mild Pad Thai here still has red chili in it. Therefore, I asked them to remake, but the sauce they use has the chili anyway. Just know the mild still has a bit of heat, but my sensitive stomach can't handle even that much right now. I chalked it up to a learning experience, but the manager was nice enough to have someone come out into the food court to give me a milder meal with lo mein, chicken and veggies. Very grateful for the good service. Thanks, Ruby Thai.

The dishes here are always yummy. I usually get the Bang Bang Chicken or Blackened Fish. 2022 update: they haven't had chop sticks in months and only provide very cheap plastic forks. The meal, for me, is more than just forking it home. I'd like some nice utensils. Sell some good ones for $0.50 if you can mo longer afford to put out the usual chop sticks. 2002 -05/28 Update: Still no chop sticks. FYI guys you can get like a 1000 cheap ones amazon for $10. At least I got a decent quality fork today.

I enjoy eating the food at Ruby’s and the service is great from most employees. However the two new young girls that were recently hired are very incompetent and unprofessional. One would not take my order because she was on her phone while I was trying to get her attention. Then when I did she rushed me and spoke in a very disrespectful tone. The other who works the cashier got my order wrong and charged me for the wrong item also…

Food is really good. But customer service is the worst is ever I experienced. We explained it to her what we ordering but I guess she didn’t understand and she kind of ignore us and start talking to her coworkers and their language and making fun of me and my girlfriend. She doesn’t deserve to be in the front line and taking orders because she has no customer service skills.