Chicken Express

There food is great 😋 and the people are always smiling and you can tell they all enjoy there work places. Which is great 👍 you want happy people at customer service helping out. The only thing I don't like the smell of the cooking oil inside the building. You can't enjoy the food while eatting. I recently heard it's under new management and hopefully one of them two guys can fix that problem.

I am sick of giving this chicken express chance after chance. Today was my last day being served cold hard rubber chicken tenders and cold gravy. This is hands down the absolute worst Chicken Express in the DFW. Please take my advice the food is served nasty and cold, I have tried them multiple times. I just can’t take it any more. I will never give them another dime. I recommend Canes just a bit further down the street. I am very disappointed. And all the reviews are the same.

Waited in the drive thru for 20 min and only one car moved forward within that time. Tried going inside to see if it was faster, waited another 5 min without anyone even being at the counter to take orders and left. I will say the 4 people they had in there looked to be working hard but it was obviously not enough staff to support lunch rush.

Really late review but me and my fiance ended up getting food poisoning from this location the last time we went. Before that, our food was messed up several times, and one time we didn't get one of our meals and the teenagers working there said we were lying even though we never even left the drive through with the food. While waiting in the huge line, they also think being on their phones is more important than helping all the customers waiting in line. It's impossible to get ahold of a manager or corporate so we gladly drive to other locations to get better service. Note sure what happened but this location used to be awesome. Really sad that it's gone downhill.