Starbucks

I am very upset with Starbucks and Uber today they messed up my order I ordered four drinks and I only received two I am not happy with the service today I was credited 5 bucks for an order that was over 40 dollars this is not fair now Starbucks is informing me that they cannot help me because it was a Uber eats order this is jus unacceptable and the store manager was rude to me over the phone I do understand that this is now an Uber Issue but being the fact that I was at work I can’t just get on my phone whenever I want and it’s very difficult to contact an actual person with Uber I was hoping that the start bucks management would help me with the issue they Continue to inform me that I would have to take it up with Uber knowing that I just told him that Uber only credit me five dollars back This order was for me and some coworkers so we are all unsatisfied and sleepy being That we did not get our Starbucks fix and I highly upset with management..

The lobby is closed from time to time and the drive through takes forever. There has been times when I order through the app and have had to leave because the lobby was closed and I just could not wait in the drive through. I have easily waited 20 minutes before in the drive through. Had I know the lobby was closed I would have gone to another Starbucks because sometime before work I simply can’t wait 20 minutes

It’s 5:30am... usually I stop here in between work so they have seen me before. This morning when I showed up after my order, I realized I forgot my wallet and without ANY hesitation, she said “it’s on us today don’t worry”. They could clearly see that I was scattered for my wallet and was worried I couldn’t find it. Just something as little as giving me a free coffee knowing, I am a good person and will pay it back realigned my day!! Thank you: 5-Stars