Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
47/100
Data Completeness
56/100
Verified Dish
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Contact Information
📞
Phone:
+1 806-252-6027
🌐 Website:
http://www.bk.com
📍
Address:
1804 Marsha Sharp Fwy, Lubbock
📷 Photos (10+)
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Photo 1 / 10
100%
Google Reviews
957
Google reviews
Visiting from Dallas for my daughter was trying out at Texas Tech. Worst customer service I've ever encountered at a Burger King. Was given drinks, no straws and told to park up front. Been here about 20 mins while writing the review because "the broiler was warming up." The lady taking orders was not good at all. Lubbock your BK sucks. Will avoid this one when I come back to visit my daughter at college.
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Google
Avoid. It’s sad that no one can get good help. The cash register guy was nice enough. Not clean, not well kept at all. Food was terrible. No one has pride in their work anymore. DP was out. Everything was nasty. Just don’t understand. Have some pride in your business and your work…
Google
They gave us the wrong order!!! I would have gone back but I live 12 miles out side of town and it wasn't worth it so we just had to eat what they gave us I saw 6 workers and one car parked and only us in the drive thru you would think that they could have gotten our order right plus it was a 13 minute wait won't be rushing to go back anytime soon
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Google
Came to order some food. No one answered the drive through. Called the store told them what I wanted. Drove to the window then they turned the lights off and didn't even take my order or give me what i asked for.
Google
Worst fast food place I’ve ever been to. I would rate this place negative stars if I could.
Food is always cold, place is dirty, customer service (even for a fast food place) is non-existent.
Save your money & your health: don’t visit this location. Visit the Taco Bell next door instead.
Google
This place was garbage. The wife and I were wanting a late night snack and decided to give the new "taco" from Burger King a chance. That's where we messed up. Burger King should just stick to burgers. That poor excuse for a taco should be taken out back and executed. The taco, if that's what you want to call it, was almost as flat a paper and just as tasteless! It had 2 pieces of lettuce, and almost no "meat" or whatever that paste was. I think where the taco got most of its weight was from the amount of grease that thing was harboring! We also ordered 2 large fries and mozzarella sticks. The fries were soggy and I didn't get my mozzarella sticks. Needless to say, we will not be going back to BK again. Either it needs to raise its standards or close down because that was truly a sad experience.
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Google
We've only been to this location a few times because they have so many issues, cold and/or old food, order is always wrong, bad customer service, long wait times, etc. We only go to this location when we absolutely have to, but not anymore, I'd rather go out of my to another location or even go into Walmart and get ready made food. The last time we went we were there for almost 40 minutes and I had use the app to place my order. We only saw 2 employees through the window and they didn't even look like employees, no uniforms, one employee was wearing a tank top and jeans pulled down so far that his underwear wear out. I don't care what people wear, but if your working that is very inappropriate. Just don't go to this restaurant. The reviews here are right either fix or shut it down.
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Google
Worst burgerking of all time hands down. I've always liked bk but this place is terrible bad service bad food. I wasn't given my full order and keep calling but no one will answer the phone. Burgerking is good but this location in the last year is minus 3 stars
Google
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