Taco Bell

No receipt was given – I paid cash The (what appeared to be manager- just to give a description of who she was-she had tatted fingers) was looking high- strung-out possible drugs. At 5:00pm Dinner time – no meat was cooked – they asked for 20 minute wait time, they had no nacho fries. They gave me a dirty Quesadilla- charred – looked like it was dropped. I have the picture saved on my cellphone. The gentleman on the microphone said to me “do you mean Freakin Spicy potatoes tacos” which were cold and lacking potatoes. I was caught off guard to say anything as they laughed in the background. The items that I ordered Were cold and lacking in substance. Side of nacho cheese was less than 1/2 Severely upset – management needs training, along with staff training and maybe food safety handling. Concerned over food safety

Standing at the front waiting for atleast someone to ask if I need help or something. Finally it took me yelling that the girls just standing there on her phone in order to get any help for tables in the dining room to get wiped down as every single one was dirty. Ms SOPHIA!!! Thanks to a co worker calling her name. What the point of asking for here or Togo if you’re planning to eat in it’s going to be put in a bag no matter what. I’ve now been here for over half hour tables have not been wiped down, floors have not been swept in who know how long. Ordered some nacho fries and my cheese sauce was warmer then the fries. If your going to have your employees working there is no reason why they should be paying more attention to their phone then customers

Went to pick up food , said food was ready ,waited 20 mins in lobby for someone to come up to the front counter to assist , finally after 20 mins a gentleman came up to counter gave me my food. They forgot one of my cups waited another 10 mins . Finally I got someone attention the lady was rude about helping me , plus two of the employees were arguing about something in the back clearly can see from a customer point of view.

Very inconsistent food prep. I ordered a Mexican pizza last week and it was great to my surprise. Today I ordered another Mexican pizza and it’s horrible. No tomatoes or lettuce on top and no beef inside. This is why I stopped going to Taco Bell in the Longview area. The Kelso location is bad too. I received tacos with only beef and a shell. Too bad most locations I’ve been to anywhere else in the United States are decent. Not in Longview. Par for course I guess I’ll have to move away to get good Taco Bell food.