Sonic Drive-in

THIS REVIEW IS NOT DIRECTED TO THE EMPLOYEES OR SERVICE (or not) RECEIVED, but for CORPORATE “leaders” to CONSIDER., along with the MANY OTHERS posted here. No competitors nearby leads to mediocrity and disinterest in improving. Generally speaking, the only good thing there is the food. However, a cup full of ice with just 1/4 of lemonade is dishonest. Poor ordering system, location appearance, and attention to details is predominant. Need to train and motivate their employees. Managers: remember that people pay $7 for just a double burger and over three dollar for a couple of onion rings at Sonic, don’t take it for granted. Hope to see improvement there soon.

A lot of the stalls screen are black so it’s hard to tell where to pull in. I wish they would put signs so we aren’t pulling in and pulling out parking spaces. Some of the staff is rude but I guess it’s understandable. When trying to tell them a order is wrong, they make it seem like it’s your fault. Still better than Gulfport though

Ordered a butterfinger blast (got a snickers had it remade) a strawberry cheesecake shake (completely melted and got everywhere when I handed it back to attendant) a burger with the patty not cooked and an awful color (didn’t notice until I got home and took a bite of it or I would’ve had it remade), and a chicken slider that the buns were burned on not once but twice! The response I got was oh maybe the grill is too hot! The only thing that came out right were my jalapeño poppers and tater tots!! After spending $30 I’d expect at least SOME quality. For fast food it was neither fast nor convenient. I asked for a manager and when I talked to him he seemed confused and like he didn’t know how to handle the situation. Genuinely upset that I’m having to leave this review but I couldn’t even get ahold of anyone on the phone!!!

Pulled in to a stall about a month ago, pressed the button, waited a few minutes, nobody ever answered. Went to another stall and did the same thing, no answer. Then one more. Finally someone answered on the first stall I was originally at and got my order. Went here again today, pulled to a few different stalls and all machines had blank screens. If you intend on always having multiple broken machines, the least you can do is close them off so people don't waste time pulling in to them.