Taco Bell

Facility was clean, service to get my order taken was slow (there was precedence to get the drive through served and the people who came in behind me were told to “just order from the kiosk”), food order was correct, but they didn’t cut the quesadilla. So I had to tear it, as they only had sporks. Has potential to be better.

While this place has not always had great service for me, maybe and employee change has happened or something because I just had the best experience. Nothing missing, and they actually put no sour cream when I ask for no sour cream. I ordered a 5 dollar box with no sour cream but didn’t notice some other items I ordered had sour cream, so he and the staff verified with me. Service was so good I even had to ask him his name. Shout out to my man VAN. So nice, helpful, amazing, off the wall!!!!

I pulled up to the drive thru tonight to get 1 crispy taco and before I can even say hi to the employee working the driveway, she said Howdy, just to let you know there’s over an hour wait. I have orders for 9:06, 9:08, and 9:09”. I was perplexed because the clock in my car said 7:47 and I now had 2 cars behind me. I proceeded to say, well I guess I’m stuck here because I can’t leave now due to the way the drive thru lanes are made and the fact that I partially didn’t believe her. Over an hour wait makes no sense regardless of what I assume are online orders. She then told me, don’t worry in a little bit, you’ll be able to pull up and a way out will open up for you. Sure enough, once I pulled up to the second window I was able to leave. She told the car behind me the same story however, not the next car to pull up afterwards. Weird but thought people should know there’s some unknown force creating over 60 min back ups in the restaurant. Maybe they’re short staffed? But the drive they line in front of me seemed to be moving pretty quickly and the entire thing seemed off. I ended up going to McDonald’s for a kids meal but the experience left me scratching my head. Even though I felt like I was going to be stuck there for over an hour, I told her I might as well wait and yet she still Encouraged me and the car behind me to leave. I could hear the drive thru operator tell them the same… “wait a few moments until you can pull up and you’ll be able to get out of the line”. ****edit*** it’s now 8:10, I’ve finished my nuggets from McDonald’s and there’s no one in the drive thru except 3 cars. Based on previous reviews, it appears to me that the staff is worried about metrics and speed so the pressure being put on them has forced them to turn people away from the drive thru in order to keep their numbers up. Sad. The owner should probably know what’s going on because ultimately they’re losing revenue due to this.

Don't waste your time. Go in they won't take your order and make you use the kiosk. Ok, I place my order. Then 10 minutes later go to the counter to as for atleast the drink cup. Totally ignored. I finally spoke up and asked for a cup and someone actually listened and got me a drink. 20 minutes in I finally got my food. 6 people working and they are really only focusing on drive through. Next time I'll go to the other end of the parking lot and go to Chick Fil A where they care about customer service. Would leave 0 stars if I could

I really like Taco Bell & love this location. This review will be modified or removed if I am contacted regarding this review. I bought a vegetarian bowl and went to take a bite and got this tie stuck in my throat. This could have ended badly. Your cook line should be much more careful in discarding such items to ensure it doesn’t end up in anyone else’s food. Also, I bought 10 cheese roll ups for my girls and they barely had any cheese; I know they are $1, but I deserve cheese with my 1$!!