Tim Hortons

I love Tim Hortons. I go to this location 1-2 times a week during early mornings. The line can be very fast if people only order coffee. If you (or someone ahead of you) orders something else there is a significant delay. The drive-thru exit can be confusing. Be sure to turn right instead of left on your way out!

What a terrible experience I had today at this Tim's location they literally made me wait half an hour to get my order I asked to speak to the manager they made me wait some more when the manager came she said it wasn't her fault that the owner doesn't have enough staff. I explained to her that she needed to make my experience right by comping this order. She then told me I had only waited 14 or 15 minutes and I said yes from the time I placed the order I was in line for nearly 20 minutes before that because the speaker is only three to four cars away from the window. I asked her her name she refused to give it to me and explained it's not her fault and she doesn't want to get in trouble. I'm actually speaking to a manager not a high school student. She proceeded to tell me how much my order was and then told me it wasn't ready yet and it would take a few minutes!!!! I told her to keep the order I'm not waiting I drove out of the line and right up to the store beside which is a Subway shop in and out 5 minutes with a hot sub. I honestly say stay away from this location if you see a lineup at all. As you have no idea what your experience will be and once you're in the line you can't get out of it. What a shame I live near this location for the past 20 years.

I liked my experience at this tim hortons location from my last visit. The lady working there was really nice and kind towards me. Even though i had to wait 5 to 7 minutes for my coffee because they seemed short on staff and a bit busy on the drive through area but the coffee is as delightful and tasty as ever. Honestly i love all the tim horton coffee, especially Double Double, my personal favorite 😜 Drink and Enjoy!!!

Order taker ruined my order this morning. She charged me for 3 bagels instead of 1 .Then got the burned bagel replaced .The manager /supervisor was polite and gave me refund with no hassle.when came home found chipotle sauce in the sandwiches which I ordered for my kids under 7 years. Order taker and maker needs to be given proper training. Employees were too loud and talking In other language.