Subway

This Subway location is the closest to our home but it's the only Subway that my family has ever has issues at. Unfortunately, it's not a one time misfortune it has been a issue every visit for years now. Last week me and my wife ordered two subs where I purchased a chicken, bacon, and ranch while she ordered a steak and cheese that had southwest chipotle sauce. When we bit into the subs the sauces were reversed and she got a mouthful of ranch which she is allergic to. Luckily she is ok. We took the subs back and they eventually understood their mixup and they made us fresh replacements. Since everyone makes mistakes we created a curbside pickup order today for lunch. The order was supposed to be ready at 12:40 but at 12:55 (15 min after we checked in) we decided to go inside to see what the holdup was. Long story short the order had not been started yet and it took another 10 min to get our order. This is unacceptable. Thank goodness for other subways in the area.

the order was ready in a timely matter but it tasted awful. i paid for extras and didn’t get them and added some instructions and clearly they were ignored. not sure why i’m offered modifications and then the staff doesn’t pay attention. it’s super annoying when my salad is soggy and basically inedible by the time we get home bc there’s tons of salad dressing on it when i asked for it on the side and it’s been sitting on the salad for 25 mins. ugh waste of time and money

The food is okay but when u r using a coupon for (ex.subway melt) need 2 be trained little more on how 2 use that certain coupon, it sometimes won’t go through the system. Other coupons that I use went through w/ no problem. Be aware about subway melt coupon that you’re using. Also, service wasn’t the best at all, just needs more people inside who want 2 work.

I witnessed something extremely appealing while visiting the restaurant yesterday. An employee rolled a wrap incorrectly, so she passed it off to her Latina coworker to do. Then she said "She's Mexican, she knows how to roll those things" and it instantly made everyone uncomfortable. Her Latina coworker looked sad. This is actually my favorite Subway to visit in town. The food was good and the place was clean, but her inappropriate comment is what prompted me to give this place 1 star. To the employee--have some discernment! Think about what you say before you say it.