Mcdonald's

For me, it's the best McDonald's hands down. My hash brown could have been warmer, It's been a while since I've visited there with my partner, but yesterday we had a breakfast date before we both started work. It's perfectly positioned for us as we both work in Hartlepool. The lady on the tills was just as we'd remembered her. The restaurant was immaculate and clean. It was also welcoming and friendly, too. I think it helps to know the staff and the lady on the tills was looking after a young lad who had recently started there. The thing I've observed from a managerial perspective is how patient and supportive the lady on the till is with everyone. Anything she needs to say is delivered with a sense of humour, and that's great. It softens the blow, but the message still gets across. The person she gives feedback to will remember that in the correct way. I stayed a little longer as my partner started work earlier than me. I had enough points for a free hot drink, and the lady at the till helped me redeem them, so the drink tasted twice as nice! 😊 We'll definitely be back next week. It's my turn to pay for breakfast 😉

I recently lost my handbag in Macdonalds when I got home I rang the wrong branch. I had been in the Burn road branch. The staff at the marina branch couldn’t have been more helpful checking cameras etc. it was then we discovered I was ringing the wrong branch and they’put me onto the right branch who had my handbag safely stored. Thank you sincerely Marina branch for your help