Ruby's Arcade

Only two small negatives here: We had a devil of a time figuring out remotely what the current operating hours were (differing info online depending where you looked), so I've posted a photo of the temporary soft-reopening hours in effect. The other is you need to be patient with the duckpin lanes. Those mechanisms are old and can be finicky... Now that said, do yourselves a favor and visit this place!! They have it all: bowling, pool tables, shuffleboards, foosball, ping pong, dartboards, video arcade games! And that's just the stuff to do. They also have a bar, with a respectable variety of beers from which to choose as well as very nice food options! Our party of 5 each found something to order and share, and all enjoyed everything tasted! Add to that friendly, helpful staff and you have a spot we didn't want to leave (and we wish we could replicate at home)! *Highly recommended*

I usually do not share reviews but this was the singular worst customer service I have ever experienced. Not ever have I witnessed a bartender curse at a customer for ordering a drink when it is busy. He was obviously very inexperienced, but that is no excuse. If you have friends visiting and are wanting to introduce them to the area stay far away from this establishment.

We're at JMU for a couple days and tried this place for dinner. Food was great, people are friendly, not too raucous for after 8pm, but service is lacking just a tad. 4.5 stars would be more fair as we weren't disappointed at all, but didn't know how to order and waited over 10 minutes for staff, eventually walking up to the bar to order. Think of it more as a bar and less of a restaurant, although food is restaurant quality. We played cards and enjoyed a couple drinks, enjoying the night out, stayed will over 2 hours.

Years ago, I posted this as a 5 star experience. However, since then, I had a visit that takes it down to 2 stars. I came in one evening with my friend and my 16 year old son. Mind you, I'd been bringing my son here for years. However, now, they bar anyone under 21 from coming in because they exclusively want to cater to the JMU crowd. I get that the 21-35 crowd are going to be your money makers, but there's already slim pickings for stuff that a 16 year old kid can do in this town. Often times, their money is their parents money. On top of that, I had to deal with the same rude, ignorant, dismissive bouncer that I've seen others complain about in reviews, as well.