Dunkin'

I always come to this Dunkin today I came and got a frozen coffee and 2 chocolate croissants and when I got home and opened the bag the chocolate croissants was burnt like why would you even serve that when you could have easily started over with warming up new ones this place just keeps getting worse

Literally been in the drive thru for 20 mins. It’s 4:30 pm and barely any customers are here. This is ridiculous. I also come here every morning before work and ask for EXTRA cream sugar and the flavor I get. My coffee is never sweet or tastes as I want it….. this is the only dunkin on my way to work or else I would love to go to a different one. Staff acts like it’s a problem you’re ordering. One time I stated I want “extra extra” because I feel like it’s never sweet and she mocked me to tell the back person who was making my coffee…..

Never even got to order. Drive thru was dictated by order ahead app and when I went in lots of people waiting and you could hear the disarray from staff working to get orders filled - fussing with one another around 8:00 AM on a Saturday with plenty of customers to hear. I walked out and drove to Starbuck - worth paying more for such obvious, verbal dysfunction.

Quite possibly the WORST experience ever in my life at a Dunkin. 25 min in line and only 5 cars in line ahead of me.. I order 1 croissant. Once I finally get my order it’s burnt, broken, ripped (looks like someone tried to rip off the burnt part) Go inside the store, wait 5 min while I stand at the counter and listen to the employees talk about everything but work, ignoring me and 2 other people behind me.. finally refunded my money. Disappointing and disgusted. Never will be back.