Epic Egg - Market

Let's start with the owner/manager (performing hostess duties) with her mask looped on one ear and the other side hanging free. We were seated fairly quickly by her. Our interaction with our waiter began with him arguing with me about the caffeine level of dark vs light roast coffee. As we placed our drink order, we requested flavored creamer, which was finally brought to our table as our food was delivered (50 minutes after placing our order). During our wait, I inquired on three different occasions about the creamer and our appetizer and each time was told it would be right out. Finally our meals were delivered and I inquired once again about the creamer and appetizer. At this point, we were informed that they were out of the appetizer and the creamer was delivered about three minutes later. After the food was delivered, the manager did come over and apologize for the delay in our food and lack of appetizer. (She was now wearing her mask properly, at least.) However, as she was apologizing, I watched two couples that had been seated after us, pay their bills and leave. Our orders were both standard menu items with no changes and from what I could see were similar to what the other couples had. After the creamer was finally delivered, no one stopped by our table until it was time to drop off the bill. I've always had great experiences at the other Epic Egg (and previously Egg & I) locations, so we were beyond disappointed with this experience. ****This review is also posted on Yelp and the response that I received from Christy stated that she was taking a mask break while remaining beyond 6 ft from guests. This was incorrect since she was the one that seated us. That they don't have appetizers. Call them what you'd like, but our expectation was that the candied bacon that we ordered was while we waited for the rest of our meal. And that the time from placing our order until we paid was 40 minutes. I sent a text at 11:42 as we walked to the door of the restaurant, we waited less than 10 minutes to be seated, and exited the restaurant after 1PM.