Taco Bell

By far the worst fastfood experience ive had. 3 friends and I went in and ordered 2 burritos each and it took over 45minutes to get 3 of our orders. What happened to the last persons order? No idea workers said they made it but that was the only explanation we got before asking for a refund. This took 20more min of a worker seeming to be on the phone not really saying anything walking around before we left. While this all happened 3 workers were seemingly on break but moreso just hanging out outside and sometimes taking orders. A small rush of people was enough to cripple the 5 person staff. They told one person they werent taking orders then as more people came in they just ignored them until eventually leaving. Extremely frustrating and the worst excuse for a fastfood place. Yes fastfood experiences aren't supposed to be anything special but they are supposed to be quickly prepared cheap food. Our food experience took over 60 min of our lives away and our friend Lex 6 dollars just taken away.... please taco bell, just close this location I know most arent like this

Piss poor service, and overpriced. I understand that each KFC are individually owned and operated, but to be charged more because the restaurant is in the hood, vs Portage, Merrillville, Crown Point, etc is pure ridiculous. I'm quite sure that the staff are nice people, but you have 6 customers, 2 cars in drive thru, and a staff of 5 that took care of the drive thru first before taking care of the customers in store. Once orders were taken, half of the staff focused on nothing, while the drive thru clerk did everything by herself, to get the orders out. 24 minutes just to get a 3 piece box, and the ladies who ordered in front of me still haven't received their tacos? No person was aware that tacos were to be made. Terrible. Felt really sorry for the elderly women waiting more that myself for tacos.

It was taco bell. I just happen to have a couple of coupons for free tacos. They were fine. They came fast. The cashier was friendly. The soda station was clean. The tables were cleared and wiped. The landscaper was there. It was one of those combo deals KFC/Taco Bell I've never had any issues at this location.

Went there 6-28-18 during dinner hour 5:00 pm. Staff had TRAINING during that time in the restaurant, thereby had to WAIT 15 minutes to get my food. Intercom does not work so went inside and staff does not want to be there. Won't ever stop again. Disappointed too many times at this place. You have a job because you have customers. No customer = no job. Shut the place down.

the drive-thru lady that works night shift was sitting at the table on her phone I waited in the Drive-Thru line for 10 minutes while she talked on her phone so I decided to go in and see what was going on and this same young lady was just talking on the phone like there was no customers in sight, Crystal the young lady that works at the register was taking care of the front and the back, there was only two workers there and the lady at the drive-thru had the nerve to just sit there on her phone while customers were waiting. I'll never be back. Calling corporate as well.

Wish I could give -5 stars. Wanted service at 11:30pm. A whole HALF HOUR before closing, employee on duty just stared at drive-thru window while continuing to clean. It was a pregnancy craving so heaven knows if I would have gone inside, the lazy SOB might have had some sense smacked into her. If employees want to leave at midnight, they should take it up with corporate and change the business hours. But they are getting paid to provide service until closing and they failed like nothing I’ve ever seen before. Pathetic. Absolutely pathetic. Part of the reason the town of Gary a bad reputation. I hope they are proud of themselves.