Taco Bell

One of the worst stores I've been to. No wonder the inspection score was so low. The absolute rudest staff, unprofessional - even for fast food, and unhelpful. This was the worst experience I've ever had at a restaurant. I asked for help with an order, and was told "not my problem, figure it out", ... that's YOUR job, what the f---? I was being polite even up until the moment they shrugged, and walked away. That's after waiting for 5 minutes at the counter for anyone to acknowledge me, and I waited another 20 minutes after they left expecting for them to come back with ANY type of information or help. They didn't ask what my problem was, why I needed a refund(wrong order) or if they could remake it, which I would have been fine with as I would then have been receiving the correct order.

The service here was fast and friendly. I ordered a 5 layer burrito. It was horrible. They laid out 2 flour tortillas, spread on a little cheese, then put out on a tablespoon of beans then rolled it up. I felt like I was eating flour tortilla and nothing else. I know times are tough but this was ridiculous.

First off, the 2 ladies that are working the night shift are rude and displayed poor customer service. We sat in the drive thru for 10 minutes before I had to say “hello” to place my order. Once someone responded and we told them what we wanted to order, we were told they can’t do the order this late at night because they have a lot of doordash/ubereats orders but we are paying customers in your face wanting to order. You have to wait for door dash to pull up. They laughed at us and got smart about it. If they can’t handle their job, they don’t need it or hire more people. I shouldn’t have to drive all the way across town to a different location who fulfilled the order right away. Just pure laziness.

If I could rate this place a 0 I would. I had to call the police on the night of 04/05/22 because one of their employees verbally assaulted me at the window. After all the team leader on shift let her go thru the window because they saw we were calling the police. I haven’t been reached yet from the store manager even tho I left multiple voicemails and was told she couldn’t make it that night because she leaves far and this isn’t really important. I ordered a burrito with no beans because I am allergic came back to get my order fix because of course it had beans and that’s when all madness started. Was told to F myself and why I wasn’t at the ER then? Like how is that even an answer?