Arby's

So a couple days ago i order a beef and chedder meal. It ended up being messed up so i called to ask for a replacement, she took down my name and everything with no hesitation. I went in to get it the next day and the guy who answered said theres no name and said he would text his manager and ask her about it. Told me to come back tomorrow. So the next day i called because i felt like he thought i was tryna scam him( he has every right to deny me if theres no name as thats his job so no hate) but i wanted to make sure 1 that i could get my sandwich and 2 i didnt like the idea that he may have thought i was lying. Anywho, called and same manager answered!said she wrote it down on a big piece of paper that was impossible to miss. Very friendly and patient. I just stopped by to scoop it and they surprised me with a free small meal for the “trouble” i spoke to a different manager on the phone but the manager working tonight was Anne and she was very friendly so wasnt the guy that credited my order! Really appreciate the kind gesture! Its beyond yummy!