Mcdonald's

We usually never get our full order here. I've never had issues with any of the employees, until tonight. My husband put in a big order and some of our items were missing. So I went up with the receipt explained to one of the employees over the box what happened and she was very nice. The employee at the window was not as nice. He asked for the amount and I said I had already paid for it and showed the receipt. Then he got an attitude saying I needed to tell him what was going on. My bad that I assumed employees working in the same building would talk to each other when problems with orders come up. I have no issues going back up to the store and getting what wasn't handed out the window. I understand mistakes happen and working in the fast food business is stressful enough without having a-hole customers complaining about forgotten items or incorrect burgers. Im assuming the guy at the window was a manager because he said he had to comp the meal and did it himself, that's usually something only a manager or shift supervisor is able to do. We will still go to this McDonald's of course since it's close and my kids are addicted to the happy meals, but I hope I don't have to deal with this employee again. If you don't like working with the public there are plenty of jobs out there that you can work behind the scenes. 🤷‍♀️

Been going here for a while in the morning's never had a problem until today. Placed my order thru the drive thru. When I paid for it I gave a 20 dollar bill for a3.28 meal because I didn't have anything else they gave me 6.72 back. When I told her I gave a 20 she said they have to count the drawer. Someone took 10 dollars because they said the drawer was accurate. I know I gave a 20 because I went to the bank and withdrew it and that was the only place I went.