Starbucks

I needed information first before making my purchase. Jessica who worked on Thursday Dec 2nd took time to hear my questions with great attention. She made custom and detailed recommendations, obviously she’s a spécialisés expert barista. I was amazed. Souls and attitude like Jessica are the reasons I spend so much time and a considerable amount of cash at Starbucks.

Worst service at any Starbucks. Order was repeated 3X and still completely wrong(did not offer to make correctly); ice cold sandwich, they don’t have napkins available-was told they don’t serve them ever; no handwashing or sanitizing while ringing up guests and then grabbing food without gloves; manager handed employee a hat and he just threw it on and kept working. No awareness that entire line was upset. I threw it al away—$12 down the drain.

Unless you’re already in the store & see no line, go for it. Otherwise don’t waste your time. At 9:30am on a Saturday there is only 1 person working & 6ppl in line. The one employee wasn’t moving terrible slow, but what annoys me about Starbucks in general is the amount of complicated items people can order, which then takes a lot of time to make them. All I want is a basic coffee. Hard pass on this location.

I came in for my favorite drink strawberry acai they told me they ran out they didn’t have it so I went home came back again the next day early before work around 9:45 am asked for it and they did have it but when the drink was giving to me it was more water then anything and was giving to me without the strawberries when I asked why they said they didn’t have any so frustrating how are you called Starbucks but don’t ever have anything this Starbucks sucks in general . Customer service could be better and they should have everything stocked . I haven’t been back since .

Worst staff ever, always have an attitude. And they never had cold brew. They should just take it off the menu. I’ve gone in the morning, mid day or afternoon and night and NEVER have I once got cold brew from here and everytime I ask for cold brew I get a nasty attitude from whom ever is working saying “we don’t have that”. Deff not customer friendly.