Firehouse Subs
1400 N Germantown Pkwy, 38016-7901 - Cordova
Deli
Verified Dish
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Google Reviews (8)
I would first like to say that the customer service is on 110% I was helped as quick and efficiently as possible when there was a complication with my order due to a third party organization and I was assisted by Taylor and Justin, the food was great and I will definitely be eating here again.
Google
Called in a Togo order, they got everything wrong and the bread was soggy and gross. Don’t waste your time or money with this place go to Lennys or McAlester’s instead.
Google
They seem to have some issues with their drink machine being down quite a bit. I think they should put a notice on the door to let people know, so they don't have to stand in a line without realizing they do not have fountain drinks. This location is usually good, but the last two times, I was disappointed. I ended up not being able to finish my sandwhich because they put onions on it when I had requested no onions. I will give them another chance at some point in the next month and if my experience is better, I will update my review.
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Google
Friendly and super courteous staff had our food done in 10 minutes always very kind taking orders and answering questions
Google
A little expensive, cost me about 30 bucks for a meal for two. Not too bad though, considering the food is great quality and the staff is very kind. I enjoy their subs more than subway, that's for sure. Seems like they have a really pooping delivery service right now. Good variety of subs as well.
Google
While I have had pleasant experiences at other locations thus one on Germantown Parkway made me wish I had never stopped. We happened to be near it thought let's go in they were not too busy but got so after we ordered. My sandwich was fine but my wife ordered a medium Italian sub with no mayo mustard or onions. When we got our sandwiches my wife checked hers...no cheese. Bring it to their attention said sorry made it again. We left drove quarter of a mile wife tasted hers it had mayo and onions on it. So back we go I take it in say it's wrong again okay another remake before leaving I check it again. This now has mayo on it after repeating each time what I didn't wasn't. Again apologies so sorry 3th time finally get it right no offer of a free drink or anything for messing up 3 other times. Won't be going back here ever
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Google
Back from out of town and nothing in the house. Decided to go here to save the day and they produce every time!! Fed family of 5 and professional at the same time. Food is always good!! Meatball sub. Roast beef-sub. Kids turkey. Tuna sub and chicken sub for all of us. Thanks again!!
Google
As a fan of Firehouse I am completely disappointed in the quality of customer service and sandwiches themselves I got at this location. I indicated that I do not want a pickle, but I still got it. My whole sandwich was soaked in pickle juice!!! The firehouse hero completely didn’t taste like the firehouse hero I got in another locations. Moreover, it was completely falling apart… I do not recommend THIS location!
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Google
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