Burger King

The customer service need to be improve. It is not bad but, the cashiers are too shy or tier, who knows, at lest they were patient with our order, for 6 people. Just work in be moee friendly with the customer and then your going to have better business. We spend like an hour eating there, and we were the only customers. The place is clean, and it is easy to notice from the street.

The food is usually fresh, and the service is usually really good. Have had a mistake once in a while, but they're human. The current management is taking much better care of the place than previous management, and the crew seems very motivated. Also, very good at correcting any mistakes made in a timely manner.

They don't always open on time. It's been about 50/50 on whether my order has been correct and that don't serve everything from their online menu. I've payed online and had to get a refund for items they don't carry at this location. That's a lot of work for just OKAY food quality. There's to many other places to eat to put up with so much hassle from a "fast food" restaurant.

This Burger King is really lacking quality. In the last 3 months every single visit except for one has had errors. This last visit was through the drive-thru. We now check our order before leaving the window and it paid off this time. The order was correct except for my child's cheeseburger. It was excessively hot, so I opened the sandwich to let it cool and found the cheese to be liquefied and covering the bottom bun. The top bun was wrinkled and moist. This burger had been thrown in a microwave. I did ask them to remake it Oh, and before we left we checked it Again, Naturally. This time it was made almost picture perfect. Unfortunately this is the only Burger King within a reasonable distance, but with all the problems lately I think it's about time to see who is above the manager's head, or find out who the owners of this franchise is. Something needs to be done to increase the quality. Cleburne deserves a better Burger King experience!