Sharetea

Always reliable for when the craving for bubble tea strikes. Sharetea has, on most occasions, been consistent across branches in terms of quality and taste. The 3 Bros Milk Tea comprising of pearls, herbal jelly and pudding is my go-to, and rarely disappoints. Robust and balanced flavour, and the pearls are soft yet chewy. Another one of my go-to is the Honey Lemon with Aloe Vera. Full of zesty flavours, combined with the caramelised sweetness of honey, this is as refreshing as it can get. Always ask for less sugar though, otherwise this will be exceedingly sweet. The range of smoothie is also up to scratch, especially the matcha and taro smoothie. Can be slightly on the icier side, but smooth enough to make this a pleasure to drink.

We bought 2 drinks (taro & okinawa milktea) at Clayton Sharetea store today (27 Sep) at 2:47pm We were served by a staff with initials ADM (as read on receipt). Order no. 58. And we were really upset by the attitude of her (ADM)! Firstly, when we were thinking of what to order, we noticed her looking sideways at us as if she was annoyed. But there were no customers waiting, apart from us. And we only took less than a minute to decide! Secondly, when she put in the order, she was literally punching words in the screen with a pen, making real loud noise! It appeared that she was irritated for some reason. Whereas we were still treating her very politely. We were not asking too much questions or being irrational. None of that! Thirdly, when we finished ordering, she only said the price and stared at us uncomfortably. She could not be bothered asking if we were paying by cash or card; nor did she ask if we were ready to pay at all. I thought this was basic customer service training that is normally expected from a professional cooperation such as Sharetea! Not until we told her we were ready to pay, did she present the EFTPOS machine to us! Even at the end she did NOT say thank you!! We were being nothing but friendly, respectful and rational! Only to receive utter disrespectfulness and way below standard customer service from named staff!!

I always go here before going to work and leaving work but after getting two thai milk teas in the bin, i might have to stop. The first bad thai milk tea was too sweet and was thicker than water. I asked for little sugar but i had pearls and jelly so i thought that it was probably the syrup from the toppings. The second bad thai milk tea only had coffee jelly and it was very thick and very very sweet. the powder didn’t even melt and i ate some chunks too. The shop wasn’t busy so you guys need to take your time when making them and check them too.