Panera Bread
213 W Franklin St, 27516 - Chapel Hill
Recommended by Sluurpy:
2025
2024
2021
#149 of 174 restaurants in Chapel Hill
Updated on
American
Cafe
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
53/100
Data Completeness
67/100
Verified Dish
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📷 Photos (8)
Photo 1 / 8
100%
Google Reviews
548
Google reviews
Looked forward to the experience this morning but a tad disappointed. I got a bacon and egg breakfast sandwich on everything bagel. For $6+ I could have used more than one or two broken pieces of soggy bacon. The other downer is that the dining area seemed like an overnight resting spot for patrons needing to study and nap. I would not dine in. However, the bright side was the very friendly staff...not everyone is made for the breakfast shift.
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Google
Good price/quality relation. I like this place, the people working there are really nice and you feel it when you are there. Bread soups are excellent. Coffee is good and monthly subscriptions are a real deal. I recommend this place with no doubt. The thing to improve is the cleanliness. It seems that as the place has a lot of movement of people, it's common to see tables not very clean.
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Google
Doesn’t hit the way other Panera’s do. Something about the quality of the food when it comes out is just icky, lackluster, not as “fresh” hot and crisp. It just does not have the same vibe and taste as other locations
Google
I had an issue with my online order through the Panera app. The Associate said I could pick up the missing item even though I ordered through delivery. I ordered through delivery since I couldn’t go and pick up the food. She did not provide any alternative solution to my online order issue.
Google
Panera has some delicious and healthy options, but I always feel like I'm paying just a little more than I should for what I get. Most Panera dining rooms are elaborate with armchairs and fireplaces. This one is much more simple and plain. They do have a covered patio which is a nice feature. I found the customer service to be fine.
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Google
Every time I go to Panera I always order a small caramel latte and always get the cup half empty. They put too much whip cream to make it look like it’s full but once the whip cream melts you can see that you only get half the cup. I am paying for a cup of latte not a cup of whip cream. Very disappointing as this happens every single time!!
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Google
First time eating at Panera Bread. I know, I couldn't believe that it took me this long either! Excellent food, impressive selection, decent prices, great service. Highly recommend!
Google
Standard Panera. One time they got my order wrong, so I told the manager, and he fixed it right away. Good service and convenient location with decent parking.
Google
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