Subway

Yesterday, 11/2, while at Wal-Mart I stopped by Subway to ask a staff member (tall young man) whether they accepted coupons at this location. I showed him the coupon as well and he confirmed yes. 11/3, arrived at 11am and I believe the owner was there. Ordered two subs, proceeded to use the coupon and was told by the owner they don't accept coupons. I politely said a staff yesterday said yes. He begrudgingly said he'll "check" and after a 15 seconds of reviewing the coupon and scanning it, he said sorry I can't accept this. FYI, he also didn't have ranch dressing nor Italian Herb & Cheese bread... We usually go to either the Subway by Crossroads or Ten Ten Road, who btw never have an issue accepting coupons. Highly recommend as both locations also don't skimp on toppings.

The lady wearing the hijab is the absolute worst when it comes to customer service. She must not be working in the front. She has a very bad attitude and doesn’t care about what it means to be in customer service business. I was very disappointed with the way she made me feel. She mixed chicken and steak together. Next time if she is working in the front I am going somewhere else. Her manager(Rashid) on the other side is great. She either needs to be moved to the back to do dishes or sent home. The two stars are for the manager.

I believe the owner over there don't like any Christian people I used work there long time ago and I left the store because of the owner used telling my Bible is wrong I should be Muslim like him every single day us d saying that to me thats why I left the job also used sell the bad food to the customer he doesn't care this store should close up

Worst customer service ever this subway emplye refused to let you build your owen sub with what you want on your sub this location just needs to be shut down and the employee on duty dident seem to hardly understand English or what it means to serve your customers right. I have a vary particular taste of what I like and what I don't like on my sandwich and to completely refuse a customer is extramly bad business. Any other subway or Jersey Mike's, Harris Teeter, will make it exactly how you want no questions asked or out right refusal of a customer.