D'browes

I’ve eaten at this restaurant a few times but this time I had experienced something I’ve never experienced before at any restaurant and I do not recommend this place at all. First of all, I decided on the eye fillet as I love a good steak. Only to find out that it was a scotch fillet and the price had shot up an extra 10 dollars on top of it which makes little sense to me. Seems like the price should be lower considering eye fillet is generally a more premium and costly cut. Secondly, I ordered the meat medium rare, which is how I always have my steak. As soon as the steak came out, I had two halves and just assumed that the steak had fallen apart while cooking. Presentation is not important to me so this didn’t change anything. However, one of the steak halves was clearly a different cut and was colder, over cooked, under seasoned and was completely different to the other seasoned and medium rare half I had. It was almost like they had run out of the meat and just given me someone else’s half eaten steak off their plate. It made me feel sick eating it and I have been feeling sick all day today. Lastly, I never expect a refund for this kind of thing even though I think it’s ridiculous to pay for something that’s lower quality than you could get from McDonald’s. But after bringing this up with the staff, I received absolutely nothing acceptable from the them and the chef. Not even an apology! An acceptable treatment for this scenario would be to offer a round of drinks, a refund or even a partial refund, but after not even receiving an apology, that’s where I drew the line and decided I’ll never go back. I’ve never had this happen before to me, even at a club or a pub where steak could be expected to be poor quality. I will never eat here again and I advise you avoid this restaurant. I’m embarrassed to ever think this was a fine dining restaurant.

Been to D'Browes a few times now, and it has always been great. We had another wonderful dinner here last night. Waitress and Chef were very friendly, and it is great that Chef Damien comes out to let us know the specials, sets it apart from other restaurants! The food is always excellent, and mains are very generous serves which is one of the main reasons we prefer D'browes over other restaurants! Definitely prefer it being a BYO restaurant too, can have the exact drinks you want!