Wendy's

I hadn't had Wendy's in a long time and found one on Burlington. It was a gem. I always liked Wendy's burger and Dave's Double did not disappoint. Upgraded to large strawberry lemonade and baconator fries! Divine. But why 5 stars? SERVICE AND ATTITUDE! The gentleman greeted me and even took time to explain the menu to me. Something little like that is gold. Check out the seating and the cleanliness of this place!

They constantly mess up my order, even when I do a mobile order I have to remind them I paid online. This happens almost every time. I usually have to drive around and wait in that long line to get the fries or nuggets they forgot. Even today, they messed up my order and forgot the nuggets but I need to get to work and don't have time to pull around again. But this is a common thing, this time around there was a guy standing at the drive through window which wasted so much time for me. Otherwise I would have driven around because they forgot a part of my order......again....

The manager in the store is almost crazy and insane. She threw the burger in front of me when i was complaining for wrong order. Fries are cold and dry. Burgers are cold and dry. The soda machine is out of most drinks and flat in taste. The manager is doing terrible and screaming and yelling to workers. She must be fired and out of her position.

Ordered food for delivery thru Wendy’s app. They use Doordash for delivery. Received textthat food was dropped off at door but no food. Wendy’s blamed Doordash. Doordash said I need to get refund from restaurant since I ordered through Wendy’s app. Restaurant refuses. Will never order from Wendy’s again or use Doordash.

You wouldn't think anyone would have anything special to say about a burger chain, but this one deserves it. There are two reasons: 1, it is one of the few restaurants that keeps the volume of the music extremely low, so it is possible for my wife and I to hear each other when we speak (most places have the volume cranked up so it's incredibly unpeaceful); and 2, it is the best of the nationwide burger chains. The burgers actually taste beefy. Occassionally we get the baked potato and some chili. This meal is very inexpensive and comparatively healthy. The staff are always pleasant. The space is clean and peaceful. I know the place isn't fancy, but I never feel ripped off when I leave. Just returned for dinner Feb 21, 2022. The service was really wonderful. Don't forget to ask for the Senior discount. I think coffee is free and the kiddie cone is very cheap.