Dunkin'

Watch what you order ants around old milk in machines , nothing properly cleaned drinks made once a day when it should be changed every 8 hours. Food is relabeled so you don't know how old things are . ROACHES ARE RUNNING AROUND SUGAR ALONG WITH ANTS .Temperatures are up and down on food allowing Bacteria to grow. I wouldn't eat from here with someone else mouth. Worse location and it's in a hospital . They may send you to a room after consuming spoiled milks and everything else this Dunkin has to offer. SHUT IT DOWN UNTIL THEY CARE BOUT CUSTOMERS AND THEIR CONSUMING HABITS.

I hate this Dunkin’ Donuts staff. I’ve been in this hospital in and out over a period of several months. They are very disfunctional , rude , and unprofessional. They rather crack jokes amongst themselves than serve customers waiting in line. Customers have to ask multiple times for the items they want. The donuts , coffee, and food are all great; no complaints in that matter. I just hope to see a more polite and professional staff soon.

I have been staying at the Bethesda hospital for a few days now, since my father is having open heart surgery. Not the best time in our lives. Due to this, we have been coming to this restaurant for breakfast, lunch, and often diner. From the first day, we never experienced a single smile. Every single time, we were treated careless, rushed, and in a disrespectful manner. The lady manager on our second visit proceded to argue with me in regards to beverage she did not charge, and wanted me to go to the back of the line to pay for it instead of charging me right away. She also continued to make remarks after the conversation was over, and we were waiting for our order. On another day, one of the crew members purposly interrupted me everytime I was sharing my order. We had family fly in from overseas for the surgery, and most of them do not speak English properly, the team made it very difficult and uncomfortable to order and communicate, every time. I never had such a disgraceful experience at a dunking donuts. Specially in a location where you have to be the up most sensitive and respectful to the clients, since they are not at leisure.

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