Burger King

I used to eat at this Burger King all the time. It's very close to where I work and the Impossible Whopper is a quick, affordable vegetarian meal to grab on the go. Unfortunately, as Burger King has moved a more app-friendly ordering process, this particular store has refused to change with the times. You can still order through the app, but it is nearly impossible to order exactly what you want because this store does not allow you to add or remove ingredients. I have reported the issue to BK corporate multiple times, but they always redirect my request to the store owner, who ignores it entirely. I have been told that the store owner does not want to change this option. It's shocking to see, in 2022, that a company would allow its franchise owners to ignore simple protocol related to their app, but that's exactly what's going on here. The franchise owner has decided that it's not worth the store's time to modernize. As a result, I seldom (if ever) visit this Burger King anymore despite the fact that it would be my first choice for lunch most days. The line of cars is always too long and it always takes far too much time to get my order. They could cut down on their lines by allowing people to order in advance, but they're just not willing to do that. To be clear, this is not an issue with any other Burger King locations — just this one. There is a very simple solution to the problem, but the owner of this store refuses to fix it. Instead, it seems they would prefer to have you clog up their cramped, crowded drive-thru, slowing down the entire line so you can customize your order. For a company whose slogan was "Have it Your Way" for nearly 40 years, it's surprising to see how brazenly some franchise owners are willing to ignore the idea altogether. Perhaps this store should change its slogan to "have it OUR way or don't have it at all."

Absolutely the best service I have ever had at a fast food restaurant. The guy taking my order was so friendly, funny, and really good at his job. He should be working at a fancy steak restaurants making outrageous tips, but for whatever reason, this Burger King is lucky enough to have him. I forgot your name because I suck at names but I’m sure you know who you are! You rock!

The cashier lady at this location was so kind and courteous. She took the time to cook a whole batch of fresh French fries and actually informed me. She didn't have to do that, but she did. The store was operating during a slow time of day, so I understand why she let me know. I just found it to be a very kind thing to do.

I normally really don't mind this place till today... I went through the drive-thru and while waiting on my order I see a young man not wearing anything on his head and he had shaggy hair as well. Not only is this a health code violation but it's just gross when he's handling food. I believe they might correct it by seeing this buy if I do see it again I will call it in to the health department... on the meal side.. the chicken sandwich was burnt to a crisp...