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Contact Information
📞
Phone:
+1 571-312-5307
🌐 Website:
http://www.facebook.com/SweetFrogArlington/
📍
Address:
2931 S Glebe Rd, Arlington
📷 Photos (9)
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Google Reviews (8)
The frozen yogurt here is good but the customer service is horrible, I've been here a few times and EVERY time there is a moody person at the cash register. They don't offer military discount and almost every time I have to sample the yogurt because they will have past due yogurt and I have pointed out that one will taste weird or too sour like it went bad and the gentleman just nods like he knew and says to get a new one!! If you know it went bad why not just get rid of it ?!?! This place is ok but TERRIBLE CUSTOMER SERVICE AND ATTITUDE
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Google
Their "animal policy" states that people with service animals and who are not visibly disabled will not be able to enter the establishment with their service animal. Terrible policy, does not comply with federal regulations, and is so discriminatory--- helllooo... not everyone who has a disability is in a wheelchair!!!
Franchise note: first time I've ever seen taro in a froyo establishment.
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Google
Love the self serve and charge by weight system. They had cookie and cream here which was great.
Google
INCREDIBLY rude owner/manager (the old crusty Asian guy) He berated my boyfriend and called him names when he was just trying to get some yogurt lol (Note my boyfriend is a black male and according to these previous reviews this man is racist) Will never go back again!
Google
The location is clean and easy to find. Went in for the first time, as my FroYoZen closed.
The owner was not very friendly and just stood there staring at us, while we decided what we wanted. He never uttered a word, it was awkward, as normally business owners want to engage with patrons.
We made out selections, aollied our toppings and went to pay. Again, the owner remained silent. He never offered any information on their loyalty program or any other enticement to return.
The yogurt was tasty and the side bar was well stocked and neat.
Now compared to FroYoZen they are twice as expensive but maybe that's why they closed.
What I'm going to do is look for another location, as my desire is to be a regular to a company that wants me as a customer. I would have become a regular but the owner not being interacted just was too creepy for me.
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Google
The old man on the register was definitely not trained for customer service at all.
Google
They were out of some flavors,lot's of toppings though,the clerk isn't very friendly
Google
Wouldn't take our gift card. It's a gift card for sweetFrog?? They said they "don't take them anymore". What??
Google
📊 Compare with Other Restaurants
| Restaurant | Score | Tripadvisor | Reviews | |
|---|---|---|---|---|
| Pho Pasteur Restaurant | 82% | 4.3/5 | 4.5/5 | 817 |
| 7-Eleven | 75% | 2.7/5 | - | 42 |
| Jambo’s Barbeque Shack | 89% | 4.3/5 | 4.0/5 | 46 |
| RHAAN Thaicuisine | 70% | - | - | 0 |
| Weenie Beenie | 86% | 4.4/5 | 4.5/5 | 762 |
| Arlington Thai Cuisine | 85% | 4.4/5 | 4.5/5 | 373 |
