Dunkin'
3520 Lee Hwy, 22207-3717 - Arlington
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Google Reviews (8)
This place is so incredibly wasteful. Everything is single use plastic, they refuse to use reusable coffee mugs, and the outside is littered with those plastic stir straws. The service is also very slow as they only have one employee on duty. We are facing a climate emergency and companies like this are still refusing to address our waste issue. Why is this acceptable?
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Google
staff (all three) this morning were extremely rude to me and other customers. They asked for a mobile order name and found nothing and then the order number and found nothing and finally found our order sitting on the counter with the order ticket “stolen”. They were extremely rude and dismissive to several other customers whose orders they could not find or had messed up. Not a single sorry or concern with the inconvenience caused to paying customers. Arguing, walking away, mumbling rude words under their breath.
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Google
Slowest Dunkin’ I have ever ordered from. I am here at least 5 times a week. I recommend ordering ahead at least 20 minutes or else you’ll be standing there with a crowd waiting. Disappointing.
Google
It's conveniently on my commute route, but the store seems chronically understaffed. Usually only one or two people behind the counter during morning rush. (can only remember three on staff in Am one time in past year).
Almost always a walk-in customer line of three or more, and, more annoyingly, always a line/wait for online orders. Usually three to five people waiting there, but sometimes more than seven.
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Google
Though one of the smallest Dunkin’ Donuts I have ever gone, this place is quite friendly and service is awesome. I ordered varieties type of donuts with coffee and those were so fresh. Big disadvantage of this location is very limited parking. Top of the store a canopy type waiting place that is so cute and specious. Anyone can hang-out their spare time with a coffee over there. And you know “America Runs on Dunkin’ !!!!”
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Google
We hurried to get here before closing and got here with 5 minutes to spare - the door was already locked. Not cool. We had a very upset toddler and no ice cream (this location is a BR/DD). If your hours say you’re open until 7, then you should be open until 7.
Google
Probably the worst Dunkin Donuts in the United States. Every SINGLE time I go, my order is wrong. My order is a black coffee with 1 pump sugar free hazelnut. Literally gave me 4 pumps normal, so I asked to redo. They replaced it with a hazelnut swirl coffee with creamer which I didn’t order! How hard is it to do black coffee with 1 pump sugar free hazelnut? It’s also the slowest Dunkin and the staff is not friendly. For the sake of the neighborhood, replace this location with a Starbucks.
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Google
This location is horrible. They give hot iced tea and are always getting the orders wrong. On top of wrong orders they always have an attitude with someone.
Google
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