Reviews of Burnt Toast

Come here in a holiday weekend and as expected, they were busy. The food come out with no issues and nice and hot. Food and service was great, even for a holiday weekend. Definitely will be returning here when I'm in the area. If your looking for good food and friendly service, don't pass up this place

We went on a busy Sunday- Kitchen was a bit slow. Staff a but rushed. All this is understandable. Reason for 4 stars is the food taste, plating etc. My son ordered a mickey mouse pancake and it looked nothing like it. He was disappointed to see it. Would prefer to go to Syrup which is right opposite to them. Better service and food!

Went on a Sunday and it was extremely packed. However, we waited about 30 min to be seated. We had gone to Syrup first, but the wait was over an hour so we decided to try Burnt Toast instead, and I'm glad we did. I ordered chilaquiles. It was delicious! The sauce was perfect and the chicken went very well with it. I've never had chilaquiles like that. Pomegranate and orange juice was great. My family ordered steak and eggs, avocado toast, omelet and Mickey mouse pancakes. All of them complimented on how well the food was. The waitress with the bright colored hair was amazing! She was very friendly and always came to check up on us. I would definitely recommend this place and will be returning!

If service was everything, then this place would rate 10 stars based on today's service received by Jenna. Jenna is an amazing server with phenomenal customer service. She had a warm, welcoming greeting. When asked for her recommendations, Jenna was quick to not only provide recommendations but options with details. Jenna was courteous with her coworkers as well, thanking them when they helped serve. Jenna checked in with us frequently, but not to the point of being overbearing or annoying. This place should really recognize Jenna's service before some other company snags her; she is amazing! Now as for the meal...My daughter and I ordered mocha cappuccinos which were delicious, followed by the coffee which is definitely bold and flavorful. I ordered the chicken fajita omelette which came with hashbrowns and a side of pancakes. Just like the other reviewers stated, the omelette looked more like a 2 egg omelette than the 4 stated. The omelette was decent tasting; the hashbrowns were a bit bland but I was grateful they were not covered in salt like they are at most places. I took the pancakes home for later so can't comment on those. My daughter ordered the stuffed french toast. The french toast itself was not good but that sauce was absolutely delicious! Will we come back? Yes indeed if just for the coffee alone...though I do want to try those mimosas as well!

Been going her for years but the business is going down fast. Picture below are hash brown that looked and tastes raw and mush. My whole table’s hash browns were great and crispy unlike mine. Someone else’s medium steak was raw and the poor waitress was so busy with a crazy amount of tables. I don’t know if you’re understaffed or overwhelmed, but if I have to wait an hour for a table of 3’s food, it should at least be good. One day it’s good, then bad, then good, then bad, If I go out to eat breakfast I’d like it to be consistent especially if I pay good money. The owner of this Burnt Toast needs to support their worker’s financially and hire more so the quality of the restaurant goes up, if not then many other people like myself will gladly pretend this place doesn’t exist.

Seems you CAN NOT 0 star -<br/><br/>Please do not go to this restaurant, quality control and current manager is horrible. I would recommend the Elgin location or another place. I have dietary constraints, so selecting specific items from their menu and actually getting what was ordered matter to me. I'm speaking to things on the menu as well, this wasn't some special order request. Place my order, it was repeated exactly correct on the phone, so I know the order was "heard" but seems after that management has lost complete control of the product and service.<br/><br/>Then after not providing proper quality control on orders at this restaurant, manager goes on to explain that my order was basically the same thing, like it's close enough- No offer for replacement at a later time, expectation to spend more gas, drive back to pick it up.<br/><br/>I take clients to Elgin and have been there way to many times, seems the Algonquin location isn't up to the same quality, ownership or management as there good location.<br/><br/>Seems the manager is having a great day as well, after ruining my breakfast and Sunday.<br/><br/>Stay Away!

Walked out because of BAD SERVICE. Took my wife to breakfast this morning and had the worst service I have ever had. I have never walked out of a restaurant before but did this time. The waitress was horrible. My wife asked to speak to a manager and the manager would only talk to me and disrespected my wife. I asked to have our meal packed to go and left there without eating. I've never experienced such poor customer service in my life & I've never written a bad review before. Would recommend avoiding this establishment and go to Colonial or ihop.

Kinda on the pricey side. You can get a better deal at any diner downtown. I had the chocolate chip pancakes. Some bacon and hash browns. Just decent. The pancake itself had no richness to it. Bacon was just average and hash browns were on tasteless side. Nothing too special. Just overpriced for an average meal.