Mcdonald's

My order was hot and fresh and correct, the only issue was the wait time. I ordered thru their app and when I went to pick it up it wasn't ready and I waited another 15 minutes. The worker explained to me that the mobile orders are made after ALL the counter and drive thru orders. I was on my lunch break and then only had less than 10 minutes to eat it. I work at Subway and when we get online orders they're made at THAT time, NOT after everyone else is taken care of. ☹

These people made my day I broke my debit card in their machine had no cash so I tucked tail to go to bank suddenly the girl that took my order shows up at my truck window with my food and says have a nice day! What a unexpected surprise made my day and will be back to this location more often. Thank you very much.

Placed an mobile order, spoke with manager about order not being ready. Showed manager receipt of paid order. Manager asked other employees about order, seemed upset no one prepared it. Manager then continued to prepare orders. To my surprise he was NOT preparing mines. Served several orders before I asked hime about order. He asks me if I fixed the issue with the mobile order. I stated that you seen my reciept, I've already paid for order.He goes back in kitchen and I continue to wait..It's been over an hour now and I'm still waiting... kids and non employees behind the counter

I stopped after work on Friday. March 4 to order a shamrock shake. Decided to get a Double cheeseburger bundle as well. Waited in line at the drive thru, played my order and was told unfortunately they were sold out of shamrock shakes. I was disappointed, but continued with the rest of my order of the $3.50 bundle. Got to the window to pay, gave my $4 in cash and waited for my xhange & receipt. Neither ever came, the employee working the window never gave me my change or even looked back at me. She was on her phone and ignored me. I waited for awhile, line backing up behind me. So I drove up to collect my food and told the employee at that window what had happened. She listened ,she looked lost and didnt seem to care. I said, I guess I don't need my change and drove off. Couldn't take the survey to tell anyone because I didn't get a receipt. Very disappointed in the service this day.

Wanted to order a cappuccinobut they said they have to clean the machine. Asked how long it would take. They said it takes 15minutes. So I said "Okay I'll be back thru in 15" Waited for 20, came back thru and she said "they have to clean the machine" So I ask "they haven't even started cleaning it yet? so when will they?" She said "I don't know" Really Irritating. Lol