Subway

This is not my first time to complain about the blonde manager with the head band and bun at this location. I called into corporate 1 year ago but, clearly the owners of this store does not care about customer service. I work at a nearby establishment and every time I go in she is beyond hateful. There is constant turnover in the staff because she is so mean.Today was by far the worst experience I had had. I witnessed her degrade several customers one for ringing the bell after waiting a few minutes in the lobby. The other person she was mean to was an elderly man that was there for a sand-which pick up and they did not have his order ready. She rudely stated he must be at the wrong location because they didn't have his order. She then ignored the elderly man who was waiting to show his receipt. The man was indeed correct about his pickup order they had just missed it. The third incidence was a woman nicely asked if the toaster was not working because she overheard the worker say it. The manager states, "there is a big sign on the door". The customer said, "I'm sorry I thought it said tester not working." The manager then starts talking under her breath and tells the cashier to go check the door sign. The cashier holds up the signs and says, "THE SIGN SAYS TOASTER!" They then rewrite the sign and stick the old sign right in front of the customer on the glass. The customer was tired of being rudely treated and told the manager she was not longer interested in getting food and left. I continue to be in disbelief every few months when I walk into the store and she is still employed. I hope one day I can eat at this convenient location without being bullied.

The lady with the blonde hair, I believe she is the manager has ruined my subway experience for life and I never want to return. She is extremely unprofessional and time after time has mistreated customers. I hate to have to come on here and leave this review, but I want to save people from the misery she projects. This was me after leaving subway this afternoon.

At this time i have placed an online order because they are showing as being open til 8 pm. I stopped by to get my order at 5 pm. The front door was locked. I called some one answered the phone said i was at the wrong subway that they were closed because he was the only person there. If someone else comes in to work he says then i can get my order. He didnt know how to refund my money so i asked him to give me the owners phone number..ok he says but hangs up on me. I called back 2x and he would not answer the phone. Now i have no food and my bank account has been charged for food i never got. Tomorrow will go to this location and try to get my money back.