Reviews of ‪automatic Cafeteria‬

دُبي, AE

2.6
105 reviews
5
15
4
25
3
15
2
13
1
37
Google: 8
Zomato: 97
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Aqsa Waqar
Zomato 2 months ago
4.0
Detail reviews about @automaticrestaurantuae swipe right for more➡️➡️➡️ @automaticrestaurantuae is located in JBC,JBR and IBN BATUTTA.<br/><br/>APPETIZER:-<br/>COLD MAZZE<br/>HUMMUS:Very smooth and flavour full.<br/><br/><br/>MUTABAL:little sweet little salty perfectly balanced with spices.<br/><br/>FATTOUSH:very fresh loaded with cucumber,onion,tomato and topped with some fried bread and sour dressing.<br/><br/>TABOULEH:chopped parsley with tomato and very fresh.<br/><br/>MAIN COURSE:-<br/>SHARWAMA PLATTER:sharwana was very good fully loaded with chicken and fries wrapped in thin saj bread and served with fries and garlic sauce.<br/><br/>MIX GRILL PLATTER:for 2 person<br/>2 Lamb kababs very soft and juicy.<br/><br/>2chicken kababs was on point juicy.<br/><br/>1 lamb chop very tender and soft.<br/><br/>1 skewer of seekh tawook was little dry but taste was on point .<br/><br/> 2 piece of arayes crunchy bread filled with lamb meat kabab. <br/><br/>And served with khubus bread.<br/><br/>DRINKS:- WATER ONLY <br/><br/>RATING:-9/10<br/>QUANTITY:-8/10<br/>QUALITY:9.5/10<br/>PRICE:Pocket Friendly<br/><br/>If you love simple but classic Lebanese food @automaticrestaurantuae is best place for you with perfect ambiance and very good food too.<br/>
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Kalpana Kanjani
Zomato 6 months ago
1.0
The felafel tasted dry as if it was kept for days. The kebabs were also dry and meat wasnt juicy n tender. Over all food was bad i threw up after eating this meal. Do not recommend it.
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Hooked On Hena
Zomato 7 months ago
3.0
I ordered Araayes, shawarma plate and mixed grill. Service is average and so is the food. Meat was a bit tough and chicken wasn’t juicy
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KoolGlaze
Zomato 8 months ago
3.0
I had been to this restaurant few months back. Good ambience and can have good time here with friends. Ambience is simple but impressive and spacious. We ordered for Grilled meat tikka, arayees meat and shawarma plate. Shawarma was good. Service is very quick.
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N Ali
Zomato 9 months ago
3.0
The food here is very decent but prices are way high for the quantity they serve they give some complementary crackers at the start which are so great service is okay
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Sunil
Zomato 9 months ago
1.0
Mixed grill for 50 dhs is like a kids meal from McDonalds worth 15 dhs. No value for money.
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DUBAIDINER
Zomato 10 months ago
4.0
Ordered the family mixed grill. Fries, hummus, chicken, kebabs, meat and shish tawouk are all part of this meal. The food was perfectly grilled giving the charcoal flavour and aroma.
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Aigerim Kudaibergenova
Zomato Aug 28, 2019
2.0
1. Comparing chicken shawarma sandwich to tawook shawarma sandwich, chicken shawarma turns out to be much drier that the other. <br/>2. Regarding special requests, every time I ask for an additional mayonnaise on a side, I never get it. If it requires an additional payment, you should include it in the menu.
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Chris Miller
Zomato Jun 16, 2019
1.0
Unacceptable delivery time and order.  I ordered from Zomato my meal to include a salad of which I specifically stated that I didn't want onions, radishes, celery and bell peppers on my salad; however I received it anyways incorrect.  I had to wait over an hour to get my food.  Then Zomato tells me that I will get my new salad from the restaurant right away and then after an hour i still had not received it.  I called the restaurant and they said it would be tomorrow or I could wait another hour.  I have to work the next day and don't need to wait another hour.  Zomato would not refund my money or get my salad here in a timely manner as I originally asked.  Very POOR CUSTOMER SERVICE on ZOMATOs part and the restaurant for not getting my order here timely.  VERY BAD.
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Diana D'souza
Zomato Jun 11, 2019
4.0
We ordered felafel , kibbeh and chicken shawarma and it was all good .<br/>Shawarma could have been better but overall i was satisfied and happy with what i ordered<br/>Firstly they delivered before time . Food ws hot .they provided pickles ,tahina, qaboos .<br/>I fail to.understand why are they so poorly rated on zomato .im surprised .<br/>Everyone reading the review please try them out and decide for urself .
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Vivek Nair
Zomato May 25, 2019
1.0
called the restaurant twice but still had no meaningful correct information on delivery timing. The order took close to 2 hours to deliver....cold food and tasteless.... would definitely refrain ordering next time...
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Nada Elhadi
Zomato May 20, 2019
2.0
It takes more than 1 and half hour <br/>It takes more than 1 and half hour <br/>It takes more than 1 and half hour <br/>It takes more than 1 and half hour <br/>It takes more than 1 and half hour <br/><br/>
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Fayaz Dhansay
Zomato May 02, 2019
1.0
Food is great but not for take away. i got the fries all soggy and wet and the food was also cold. i am sure for dine they will be great but for delivery they are really bad
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Ekusach
Zomato Apr 28, 2019
1.0
I had put a comment on my order and I also called the restaurant to confirm if they understood my request. Even after my follow up, the order came without taking care of my requests. I had asked the telephone operator Ahmed, at Automatic Jumeirah beach centre, to mix Hummus and Garlic sauce is all my sandwiches. The operator first resisted to my request and then when I explained him that I have been ordering from other branch of Automatic the same way as I don’t like just Hummus in my sandwich, he later agreed. I had also requested in my order for extra garlic paste to which the operator straight away gave me a “NO, not Possible”, and I understood him as he was ready to put garlic paste in my sandwiches. But Now, when I receive my order after 1 Hour and 10 mins, The cold Soggy Sandwiches doesn’t have my Garlic Paste/Sauce and they taste Bad! The arabic telephone operators are so not cooperating!!!
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Kevin Daniel
Zomato Apr 17, 2019
1.0
So as per what I see from all reviews given automatic doesn’t give importance to customer and after getting a lot of complains keeps the same standard of bad service. Ordered food at 10:30am and got call from driver saying he’s in Sheik Zayed road at 1:00pm and wants location. Hats off to such perfect service.
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A Happy Foodie .
Zomato Apr 08, 2019
5.0
Automatic is one of my favorite Arabic restaurant , over last few years the management has changed but the taste still remains good . The boneless grilled chicken remains one of my favorite dishes . The daily dish meal is also wholesome and they offer different varieties daily . The chicken shawerma is one of the best in town. Overall , highly rated for its food .
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Megan Chu
Zomato Apr 08, 2019
1.0
Appalling delivery here.<br/>Took 1hour 40 minutes for the food to reach us. Plus cold and clammy as you'd expect.<br/><br/>If you must eat here then let it be a dine in experience- they cannot mess that up right?<br/><br/>
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Bghosh9889
Zomato Apr 06, 2019
2.0
We looked for some good Lebanese food but didn’t liked much the food in terms of taste. <br/><br/>Also price was bit on higher side in comparison with others
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Amit Benjamin
Zomato Apr 05, 2019
2.0
Food not up to par.
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Varun Kohli
Zomato Mar 27, 2019
1.0
Worst place to order food from. You can order and then forget for 2 hours . Maybe even after that you will not receive it.<br/><br/>Zomato should not have such restaurants in their portfolio.
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Deepali Sawlani
Zomato Mar 15, 2019
5.0
I enjoyed the Rocca Salad. I liked the fact that the dressing didn’t have too much olive oil like before it was a bit much! This time was perfect. And loved the falafel 🥙 sandwich
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Ahmed Mounir
Zomato Mar 03, 2019
1.0
I made an order which was late for 1 hour and 40 mins, called the restaurant 3 times and every time they said I will get it in 5 mins, I received the order as cold as if it just got out of a fridge! And literally inedible. Worst delivery experience I have had in Dubai in the past 5 years. Not recommended at all.
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TheAbsoluteFoodie
Zomato Feb 11, 2019
1.0
Ordered a chicken kebab sandwich and half grilled chicken through Zomato didn’t receive my order till 11:30 called the restaurant and they said they didn’t receive any order!! However after sometime they sent it but was not satisfied by the service pathetic experience
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Sana Quadri
Zomato Feb 09, 2019
2.0
Because its a well known restaurant I did not mind waiting 50 mins for delivery. I was stupidly sure it won’t take that long but the food arrived an hour later and I couldn’t believe that the shawarmas were ice cold. I even ordered mix grill which was anything but BBQ hot. The fries were all soggy. I vow to never order again. And Zomato would do well to specify from which branch the food will be delivered. Had I know it was coming from Bur Dubai/Jumeirah I would have never gone ahead.
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Syed Taha Zia
Zomato Jan 17, 2019
1.0
The delivery was quite late. I actually lost count. Late lunch on a busy day. I had ordered Arayes, and it was all cold, fries were soggy too.<br/>Very disappointed!
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Wafa Yahya
Zomato Jan 17, 2019
1.0
Never order from this restaurant. More than 2 hours to deliver a shawarma sandwich + salad to a location that is just 15 minutes aways. Lesson learnt!
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Ranjani Chandran
Zomato Jan 11, 2019
1.0
The food here is well prepared however, service is ridiculously slow. I dont know if we were treated that way because we were ‘Indian’. The place says they are open at 10 am. We went in expecting a nice friday brunch. When asked if they were serving, the man at the counter says- we just opened. We sat down and requested for two plates of falafels first up. The waiter smiled and disappeared and never came back out. Over the next half hour, hungry and awaiting we requested twice more for someone to take an order. Each one ran back inside in the same speed as the first waiter. Later when for the fourth time we ‘requested’ for our order to be taken, the guy at the counter says we serve only at 11am!!! I will never step into this place again. I would rather be without good lebenese food!!
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Saif Alimamy
Zomato Jan 04, 2019
1.0
Ordered a meal - got it 1.5hours later. The food was cold, the fries were soggy and got the wrong drink. I called the manager who simply apologized and could not rectify the problem - ended up throwing away the fries and the drink. Never again!
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Dennis Joseph
Zomato Jan 01, 2019
4.0
This is a good place for some yummy Lebanese food...the staff is friendly...food is fresh.<br/><br/>Children friendly and also great to eat with a family or friends
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F Cruz
Zomato Dec 29, 2018
1.0
We've been eating at, and ordering from Automatic for over a decade and tonight the food was literally inedible, dry, tasteless and cold. What a disappointment.
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Chakshu Kohli
Zomato Dec 26, 2018
1.0
Worst Chicken shawarma and Falafel ever eaten.. I ordered 5 chicken shawarma and 2 Falafel and throwed all of them in the dustbin. Just making sure the 1/4 Shawarma that went into my stomach doesn’t affects my health.. A zero Rating for such a disgusting food
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Saif Rahim
Zomato Dec 16, 2018
1.0
Saturday night waiting for a late night dinner after a hefty day of work and I ordered food. Well waited for 1 hour to get my meal and I don't even get updated that my order was cancelled. Not a good customer service I suppose.
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Sarah Hatata
Zomato Nov 27, 2018
1.0
food was sp cold and the bread was so old and cut because its not fresh.. its like they have since 4 days
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Hriday Gopal
Zomato Nov 17, 2018
5.0
Finger licking good, yummy food. Must try for people trying Lebanese cuisine for the first time. Lots of options for vegetarians too. falafals are a must try with garlic sauce
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Venky Kataru
Zomato Nov 15, 2018
4.0
Items ordered:<br/>1.) Grill chicken: The taste of the grilled chicken was good but it was a bit dry. It tasted better with the fries and hummus.
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Hemant
Zomato Nov 10, 2018
1.0
This was my last order from this restaurant. Second time in a row they forgot to include an item in the delivery. Service is really poor and staff behave like typical Lebanese.
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Rafat Abelkareem
Zomato Nov 09, 2018
1.0
Food took two hrs and the shawarma was not worth the wait
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Foodyguydubai
Zomato Nov 08, 2018
2.5
Ordered a shawarma and falafel sandwich which was okay. The shawarma was dry and needed more sauce, where as the falafel sandwich was okay. Service needs to improve as well.<br/><br/>pros: friendly staff, reasonable rates.<br/>cons: slow service, quality.
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Khalil
Zomato Oct 22, 2018
5.0
The food is very delicious specially chicken it was fresh and tasty <br/>Iused to eat there<br/>all the stuff are very kind and helpful specially the waiter mohamed afify who served our table <br/>He deserve 10/10 he was very kind and always smile <br/>Thank you !<br/>And i will come for u again
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Ameen Rafeh
Zomato Oct 18, 2018
1.0
We ordered through Zomato to our office yesterday. The order was delivered very late (it took more than an hour and a half), and the food was delivered so cold and not fresh so that we couldnt even eat it.
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Pranav Trikannad
Zomato Oct 06, 2018
4.0
This place is been one of the best places I have ever been too. U get all variety Arabic food here. Very delicious. Only suggestion the restaurant should have more of vegetarian otherwise it was really fabulous and the food was also yummy
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Sahar Bawkher
Zomato Sep 30, 2018
1.0
Terrible, unreliable restaurant. Very poor customer service - managers/ staff do not assist at all. Over 2 hours late. Never can deliver on time. Do not order if you are expecting to receive food within the allotted time.
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Indresh Navlani
Zomato Sep 30, 2018
3.0
<br/>The delivery of the food was supposed to happen in one hour but it was delivered in one hour forty five minutes<br/>But the wait was worth it. The food was good. Even though the food was a bit cold. U guys should should improve your delivery service and manage time properly.<br/><br/>
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Nitin Pillai
Zomato Sep 13, 2018
4.0
I always like to have freshly baked arabic bread. This is one place where you get this. Fresh bread with hummous tastes great at this place.We had a half platter of automatic special. It had mixed kebab of chicken and lamb. Lamb tasted very good. We had fresh juice and the restaurant was curteous enough to give us a wonderful dessert for free. Looking forward to be there again.
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Dina Khalil
Zomato Aug 29, 2018
1.0
If you are hungry dont order from here always late and today i ordered they told me 45 min after one hour i called them they told me 10 mins then after 15 mins they didnt come so i called and cancelled the order and after 2 hours the delivery man called me to deliver the order it is the last time to order from this place
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Zara
Zomato Aug 27, 2018
1.0
they took 2 hours to deliver my order for 6 people and didn’t even apologise when i called to ask where the driver was. really bad service and food wasn’t even worth the wait
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The Travelling Food Girl
Zomato Aug 26, 2018
4.0
Best shawarma I have eaten in Dubai, hands down! <br/>A few weeks ago everyone in the office wanted to have lunch together with our pick being to order shawarmas. None of us had ever tried Automatic but they delivered to D3 so we thought we would give it a go! <br/><br/>Myself and a few of the other girls opted for the 20AED meal deal. This came with: two mini shawarmas (which were basically regular sized), a small fries and a drink. Can you believe this was only 20AED ?!? <br/>The shawarmas tasted sensational when they arrived, piping hot still and the chicken was extremely juicy with plenty of garlic sauce hidden within, just how I like it! However, some of the girls wanted a mix of chicken and beef shawarmas and when we called to place our order they told us they had run out, we called at 11:30am, so we thought this was a bit odd.<br/><br/>Despite this hiccup, I will definitely order again in the future as this place is a gem hidden in plain sight!<br/>
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Fatima Al Baloushi
Zomato Aug 18, 2018
1.0
Well if you are a *Shawarma Lover* than this is *NOT* at all the right place to be in.<br/><br/>We ordered chicken shawarma bec they dont have beef shawarma, the chicken was dry just with tahina and fries, though we said to add hot sauce in shawarma but they didnot.<br/>● We also ordered Araees, just a bite and we left it untouched cox it wasn't tasty.<br/><br/>● French fries were dry<br/><br/>● They charged us with the wrong bill<br/><br/>I will never recommend this place to anyone<br/>
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P
Zomato Aug 17, 2018
1.0
One of the worst dining experiences . <br/><br/>We have ordered Automatic and recommended them to all our friends as one of the good Arabic options . ( lived in Dubai over 15 years ) <br/><br/>This time the food was served 1 hour late beyond delivery time - a total of 2 hours to deliver .<br/><br/>Food quality was pathetic . Every dish they even forgot the things promised . When we called to mention the issue . The answer we got was - we were busy .. <br/>basically telling us - “ live with it “ <br/><br/>Will make sure not to recommend ever again .<br/>Dining in again now - and. Making sure we don’t order from Automatic .
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Anna George
Zomato Jul 25, 2018
2.0
Thursday nights are shawarma nights for my family. We're loyal customers who order the same dishes from Automatic every Thursday night. Off late, Automatic shawarmas have decreased in size, don't taste like they used to and they don't come along with the tiny box of garlic paste (which used to be served for free).
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Ahmed Z Ishqedef
Zomato Jul 21, 2018
2.0
i requested my order to be without tomato yet the sandwich had it and made the bread really soggy<br/>initial order was shawrma but i received a call from them saying that they are out, took the kebab instead and stressed on no tomato or parsley but it seems i have to eat i get
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Desmond
Zomato Jul 19, 2018
3.0
ordered meat shawarma, restaurant did not have so they offered another dish
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Fate AL-agha
Zomato Jul 18, 2018
5.0
Automatic restaurant is my family..i like it so much
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Rahul Yekkundi
Zomato Jul 08, 2018
4.0
The view is great, the ambiance is excellent in-spite it in a mall. I simply love the food when greens are combined with meats. I had the Zucchini stuffed with lamb and curried with laban. The fattoush had a hint of balsamic vinegar and with lentil soup It was a full meal. The restaurant offers great Lebanese food.
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Deepak Sharma
Zomato Jul 07, 2018
4.0
Its a good place to try Arabic food and service is fast. Shwarma and mixed grills along with hummus & moutabel are my favorite. The meat is always juicy and tastes great and the staff makes you feel welcomed and attends quickly to all your requests.
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Namrata Bhambhani
Zomato Jun 30, 2018
2.0
i requested something but they didn't get it right
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Have Mouth, Will Taste
Zomato Jun 30, 2018
4.0
Lately I have been on the hunt for a favorite shawerma, so after reading some lists I ended up here. Despite the fancy menu, they did have what I wanted and here is how it went:<br/><br/>Food:<br/>Olives (passivetizer) - nice olives with a unique taste which I couldn't put down. Large quantity too<br/>Meat and Cheese Sambusek - this appetizer proved to taste rather good. I preferred the cheese slightly, but both had nice filling and pleasant dough <br/>Chicken Shawerma - ended up being possibly my favorite shawerma: the chicken was soft and there was just enough toum to amplify its taste. It wasn't stuffed with fries but also had just enough to compliment. Bread was a bit plain but that counted almost nothing against it <br/>Meat Shawerma - also delicious although different. Might have had a bit too much seasoning, but it was still delicious and I'll get it again too<br/>Fries - very good, but slightly plain and a bit soft<br/><br/>Service: very nice, although the first waiter could not speak English. I couldn't call that a complaint though <br/><br/>Ambiance: very nice and casual although the music was quite... different <br/><br/>Bang for Buck: could be a bit cheaper, but not bad at all<br/><br/>In summary, their Chicken Shawerma is now in the running as my favorite and I'll be happy to have it again.
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Aagvillaruz
Zomato Jun 21, 2018
2.0
The shawarma sandwich was not warm when it arrived and it is dry also other cuts of the chicken was raw / not cooked properly.
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Roshan Dsouza
Zomato Jun 16, 2018
5.0
Thought I ordered for a meat sandwich which usually is mutton but I got a chicken sandwich
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Nikhita Nair
Zomato Jun 16, 2018
4.0
No better way to celebrate Eid with delicious, mouth watering and tender chicken/ meat grill 😍 A special shout out to the staff who were extremely welcoming and caring !! All in all a wonderful experience and definitely worth going back 💯💯
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Peter.bassily
Zomato May 21, 2018
4.0
perfect
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Bizidkira
Zomato Apr 11, 2018
1.0
We have ordered 2 combo meals which supposed to include a drink and fries, a side of our order being late, we have received only 2 sandwiches, but paid as for the combo meal! Could this be solved ???
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Sithara Ashraaf
Zomato Apr 05, 2018
3.0
The food maybe good , but delivery took 2 hours which isn’t just acceptable when you say it will take only 1 hour
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Bushra Malik
Zomato Mar 25, 2018
4.0
We started our dinner with hummus beuriti and for main course we ordered chicken shawarma platter and kebab platter. Overall food was delicious and ambiance was fantastic. Hummus and shawerma was 10/10 while kebabs were 7/10. Lamb kebab is a must try though!! <br/>I think they need to focus on customer service and presentation of food.
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Preston Coelho
Zomato Feb 28, 2018
3.0
The food at automatic never fails to impress. <br/><br/>Love their shawarmas, grill platters and the humus. <br/><br/>Today we tried the sheesh tawook sandwiches (a bit healthier than the chicken shawarma sandwich), babaghanosh and Humus. The all were excellent. <br/><br/>The Jumeriah outlet though needs a bit of sprucing up to make it a bit lively. <br/><br/>A must try if you are in Dubai. <br/><br/>
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Wessam
Zomato Feb 20, 2018
1.0
Very late delivery delivery man didn’t have change food was cold, salad wasn’t fresh bread wasn’t good. And the restaurant didn’t communicate expect after the delivery time has already passed
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Rashida Tayeb
Zomato Feb 20, 2018
4.0
The place is known for its amazing shawarmas and it never disappoints. The soups are warm and delicious. The Automatic special grills are great and their meats well seasoned and cooked. Their hummus is creamy and perfect. Falafels a favorite never disappoint us. <br/>I only they have the options of sugar free fresh fruit juices.
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Foodholic
Zomato Feb 05, 2018
3.5
The restaurant is located at the beginning of Jumeirah, ambience is very simple and not very fancy. Recently visited them and had their mix grill it was really tasty and worth the value. Presentation was also good. Even like their chicken shawarma plate. Avocado juice is average since I have had...
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NooN
Zomato Jan 30, 2018
1.5
In my childhood years this restaurant was our favourite,all our gatherings wr there,<br/>All our parties we would order from there,<br/><br/><br/>Unfortunately now it's our worst,<br/>Once we ordered lamb chops it was so bad,that can't say how<br/><br/>We said finish no more automatic.<br/><br/>But few days back we said lets give another try, sorry to say it was worst.<br/>Nothing was good az before, <br/>The only thing that was good enough but did not have the same taste was hamus, the shawarma was so burnt an oily,<br/>The kabab wasn't fresh,<br/>Nor the grilled chicken,<br/><br/>Never will go back it's waste of money <br/><br/>Ambience 3/5<br/>Staff 4/5<br/>Food 2/5<br/>
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Monal_z ViEw
Zomato Jan 03, 2018
3.0
This used to be our regular go to Reataurant whenever we fancied a simple Arabic meal. <br/>The chicken shawarma and hummus used to be my staple meal here. <br/><br/>The shawarma is adequate.<br/><br/>The pita bread is filled with nicely seasoned sliced chicken along with the mandatory French fries and pickles. The garlic sauce adds a nice touch to the sandwich. <br/><br/>The hummus is great to dip the sandwich in and has been consistent over the years. <br/><br/>The service was always rather impersonal.
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Shanker.sadhwani
Zomato Dec 27, 2017
1.0
Horrible!! When ordering mixed grill (half kilo), its mentioned Hummus is involved, but when i received my order, there wasn't any Hummus!! Zomato & Automatic, please mention the correct dishes on the order menu! You people wasted my AED 80/-
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Mustafa Saif
Zomato Nov 02, 2017
3.5
Ordered the Food through Zomota at 1:05pm and got a message that I will receive my Order by 2:05 by received it at 2:20pm and food was entirely cold.<br/>Had ordered for my office guest and was totally disappointed with the delay on top of it received cold.
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Leena Mohan
Zomato Oct 26, 2017
1.0
After more than an hour I received my order I only wish I was informed earlier they would be delay in the delivery. Hence the experience was disappointing
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Star Alqasimi
Zomato Sep 28, 2017
4.5
Good Lebanese restaurant. <br/>I have been ordering from nearly 4 years. <br/>They have good shish taooq and masahab chicken.<br/>There homos, motabal, fatosh and taboolah are all good.
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Elliot Morrison
Zomato Aug 31, 2017
3.5
I ordered for delivery from this branch today. The food as always was excellent but the delivery took over 90 minutes. The delivery eventually arrived and as I said the food was great. It is the start of Eid and so I should have expected there would be high demand and waiting times during this holiday .
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Shaikha
Zomato Aug 11, 2017
1.0
تجربه سيئة التوصيل اكثر من ساعتين والاكل وصل بارد وسعره غير مناسب لجودة الطعام تجررررربة سيئة سيئة بمعنى الكلمة لا انصح بالاكل من عنده سيءءءءءء
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Dennis Joy
Zomato Aug 09, 2017
1.0
Delivery seems to be a problem with this restaurant. Food seems fine but think twice if you hungry and want to order from this place. Worst experience I had today.
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Laveen Gangaramani
Zomato Jun 30, 2017
4.5
I must say, its not just about the food being served but the service these guys give. I want to name a few who did a splendid job at serving during my course. They call him captain Nazir. Truly a one. Had ordered wings and had mistakenly told them to pour in the sauce on the grilled wings!! Never ever do that! to myself to all of you. The captain stood there in front of kitchen literally me waiting and witnessing it, unmoved, till the chef re-makes the wings to its optimum. I feel sorry for the captain to have made him doing that ofcourse. But hard work pays, someway. The dish recreated was Fantabulous! it was a real treat. Also I could sense a lot of team work and discussion behind taking orders from every table. So credits to the guys who I met - Mr Saeed the manager, Mr Nazir the Captain & Karen the waitress who served. Good job and recommend more visits to the restaurant.
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Loshen Naidu
Zomato Jun 01, 2017
4.5
This is the real deal. Lebanese food that is just like it should be, no frills just good honest food. We order the mixed grill most days and all the items whether chicken or meat is succulent and smoky grilled with a bit of charring. The generosity of old school Lebanese restaurants is fading but not with Automatic, who gladly throw in whatever is expected as sides to the main course, and during Ramadan you will even get a few added surprises in keeping with the holy month traditions. Automatic is like ordering food from an aunt. Their drivers are great too and their muhalabiya is the best I've ever tasted.
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Natasha Aguiar
Zomato May 17, 2017
4.0
Love their kababs it's always juicy and filling.<br/>Another dish that is really goo is their hummus and meat. Yummy 🤤 <br/><br/>Their delivery is fast
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Xerxes The Ravenous
Zomato May 14, 2017
3.0
Automatic is Dubai’s original Lebanese food franchise. Almost everyone who has lived here for any length of time will have dined at one of their many branches at some time. Their Friday lunch buffet was once the stuff of legends. No more. Although the brand was spruced up a couple of years ago, it and many of its outlets look tired and haggard, especially this one at the Jumeirah Beach Center (itself in desperate need of an upgrade).<br/><br/>There are two parts to this Automatic at the JBC, the main restaurant at the entrance, and a fast food sandwich/shawarma counter towards the middle of the mall. I’ve dined at both, preferring the sandwich/shawarma counter which allows you to sit in the brightly lit, common area of the mall as opposed to the drabby restaurant. The food is honest, straightforward, borderline comfort food. The grills are what you should consider ordering but remind them not to overcook the kebabs, a common shortcoming. The mezza’s are good too, and diverse; one can make a wholesome meal of just mezza. Service is usually friendly if slightly Arabic biased. But Automatic has never been my Lebanese of choice (particularly now). My vote for VFM Lebanese franchise goes to Reem Al Bawadi or Leila. <br/><br/>Waste NOT. Want NOT.
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Rami Chedid
Zomato Apr 15, 2017
3.5
I have given this place 3.5 as the price is very low compared to the quantity and quality.<br/><br/>The food is not the best, but service, price, and quantity are reasonable.<br/><br/>If u have small budget, then have food in this place. Its definitely better than all the other fast food chains.<br/><br/>
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Manish Badlani
Zomato Apr 06, 2017
2.0
We don't visit this restaurant much due to our past experiences, but since the one we were going to was full and we were too hungry, we decided to go take a chance again....<br/><br/>Even on a Friday night, this spacious restaurant had just one table occupied. The lighting of this place is too dull, feels too low, makes me unhappy...<br/><br/>However, we sat down to order<br/><br/>1. Hammus Beiruti<br/>Hammus with garlic paste, i normally like this everywhere else but this time it was very liquidy for my liking.<br/><br/>2. Kebab Kash kash<br/>This is our favorite in lamb kebabs, but to be honest the way it was made and presented here, it was just ...... "what's this dude?"<br/>Its not on their menu so the waiter had to reconfirm with the chef if he could make that, which we instantly regretted as it came to our table. i really didnt like it and i was stuffing it down my throat.<br/><br/>3. Fattoush<br/>This was just fine.<br/><br/>I dont think i would be going here (atleast this restaurant) any time soon.<br/><br/>Until next time, bon appetite
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Sonia Khiara
Zomato Mar 11, 2017
2.5
I have always loved their food. They really have good hummus abd shawarmas. I love their grilled chicken. Its the best. Their shish tawook is also good.
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Foody_Singh
Zomato Mar 08, 2017
2.0
We placed an home delivery order and it was assigned to this particular Automatic outlet. The food arrived a good half hour later and after multiple followups from Zomato Team. The food arrived cold and all dishes were rubbery and all meat items had become hard. In addition the order was incomplete a combo was delivered without soft drink. We tried following up with Zomato but conveniently the restaurant became unreachable. We too left our chase for a can of soft drink. <br/><br/>All in all a disappointing evening. However we have visited multiple Automatic outlets in past and their service is much better for dining in.<br/>
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Joel Escobar
Zomato Mar 05, 2017
1.5
Took over an hour to deliver. Ordered the biggest family mix grill they had and it was loaded with bread and arayes even if u was carb loading I wouldn't be happy with that. Meat was only enough for 2 people and paying over 150 dhs you expect Better than that. Many more Lebanese joints better than this.
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Bonesalis
Zomato Mar 04, 2017
1.0
Sadly this restaurant has a long history in Dubai but what got to me to add 1 rating is their constant late deliveries daily and using excuses, to me they lost their values and that quality over quantity touch, sad but true.
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Rohit Matlani
Zomato Feb 06, 2017
3.5
Automatic has been serving the same assign taste since I can remember. Their kebabs are just to tasty. This branch getting a table is easy and ample parking available. Here we ordered <br/>A. Chicken shawarma sandwich - they had a promotion going on. The sandwich was served with fries and drink for AED 12. <br/>B. Filafil sandwich - we asked them to make it spicy. It was decently good. <br/>C. Humoos - one place where the regular humoos is better than humoos Beruti. <br/>D. Half grilled chicken on charcoal - good portions served with humoos and fries. Really good.
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Rahul M
Zomato Jan 29, 2017
3.5
I love automatic food..the kababs are just awesome...you can easily get a table to sit..parking is also not an issue there...what we ordered<br/>*chicken shawarma sandwich-there was a deal goin on ..shawarma sw with fries and drink for 12 dhs...<br/>*spicy filalfil sandwich-their filafils ate just perfect<br/>*hummos-their hummos is really nice and creamy<br/>*grill chicken-half plate grill chicken came with hummos and fries
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Noman Saeed
Zomato Jan 28, 2017
5.0
Superb and very fast service with tasty ... Mouth watering food<br/><br/>Superb and very fast service with tasty ... Mouth watering food<br/><br/>Superb and very fast service with tasty ... Mouth watering food
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Priya Merani
Zomato Jan 26, 2017
3.5
Automatic is one of the oldest chain of Lebanese restaurants. Visited this restaurant on 10 Jan 2017. Ordered Hommous, Tabbouleh salad, Okra, Escalope Chicken.<br/>Jumeirah Beach Centre is a very quiet mall so there isn't much rush here. Food and service was ok here not as good as some of the other branches.
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Nada.hechema
Zomato Jan 26, 2017
4.0
Our favorite Lebanese restaurant specially for delivery. We order it at least once a week for a health meal. <br/>Their shish tawook is yummy and grilled meat and arayess along with all the hot and cold mezze they have. <br/>Their restaurant in jumeirah is nice a little bit old but for the quality of their food you don't really care about the interior of the place. <br/>Their delivery service is fast and reliable.
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Anu
Zomato Jan 03, 2017
3.0
First time visit to this place, We were ordered Shish Tawook and mixed grill and some drinks and quantity was fair enough for two families. It was served with hummus,garlic paste,salad, fries and khubus. The food was average,ambiance is good, waiting time was considerable and the price is reasonable. The restaurant was almost empty so they could served the food without much waiting time.
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Saksham Morwani
Zomato Dec 18, 2016
3.0
<br/><br/><br/>Dishes ordered : <br/><br/><br/>Main course: sheesh tawook platter <br/><br/><br/>Cuisine : Arabic. <br/><br/>Advantages: good for healthy and wide options. <br/>Disadvantages: rare veg Options <br/><br/><br/>Ambience: better <br/>Arrangements: attractive. <br/>Pricing: high <br/>Quality/ taste: good enough <br/>Quantity/ presentation: impressive <br/><br/>Speciality: grills <br/>Over all rating: silver medal. <br/><br/>Suggestions: could be more innovative with grills as well as pizza and Manakesh opt. <br/>
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DXB Foodie 71
Zomato Oct 10, 2016
3.0
good old automatic ! well, i see the issue, they need to up scale the offering. they menu is great, service is ok, but taste is not the best. i wouldn't claim that things were really fresh as they should be
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Lalit Ramchandani
Zomato Oct 06, 2016
2.5
Automatic was once the city's favorite and one of the best Lebanese restaurants, with a doubt. However, seeing their current state is disheartening as both the food and service have gone downhill like no one's business.<br/><br/>My list visit to this outlet was disappointing as the food tasted nothing like it used to or it should even by normal standards. The service was a bit slow as well, even though the staff was humble and friendly.<br/><br/>Hope they improve their quality and food as their regulars would choose them over others in a heartbeat.
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Remi
Zomato Sep 24, 2016
1.0
Had dinner here. The fatteh meat came with no salt whatsoever. The fattoush was sour to the point everyone blinked for couple of minutes after the first mouthful. The kebab and the makenak sausage was mediocre. Bad food!
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Bkh Elia
Google قبل أسبوع
4.0
اكل نظيف ولذيذ .. شاورما اللحم لذيذة جدا
M
MOHAMED ELSAYED ABBAS Sheliwa
Google قبل 3 أشهر
5.0
مطعم اكلة روعة وخدمة ممتازة. واصطاف جميل. وشكرا للسائق المحترم رمضان علي حسن معاملتة مع الزبائن.
ع
عبدالله الغيلاني
Google قبل شهرين
1.0
مطعم اقل من عادي سعره غالي
M
Mohammad Almsaeed
Google قبل 4 أشهر
1.0
تجربة سيئة جدا والتعامل سيئ للأسف
ي
يوسف اليوسف
Google قبل 3 سنوات
5.0
من اقدم المطاعم في دبي .. الفرع واسع والأكل لذيذ .. يقدمون مع المشاوي صحن سلطه .. اوصال اللحم لا انصح بها .. الريش ممتازه . سلطة الجرير جربوها .. الاسعار ممتازه
A
Arch Anoosh
Google قبل سنة
5.0
من أجمل المطاعم الي اكلت فيها مشاوي... ولازال مطعمي المفضل بعد أن تركت مدينة دبي.. وحينما سأتي إلى دبي قريبا.. سأذهب واكل في نفس المطعم ❤️❤️
B
Badr alhammadi
Google قبل 8 أشهر
5.0
عروض المشاوي ممتازة للعائلات
N
Nawfal Jirjees
Google قبل 4 سنوات
5.0
مطعم عربي لبناني من مطاعم المنتشرة في الامارات يقدم وجبات يومية إضافة إلى المشاوي اسعاره متوسطة والجودة إلى حد ما جيد مناسب جدا للعوائل