Dunkin'

On 6/27 at 10:22pm I came through the drive thru, the mid aged blonde lady was having difficulty with her end of headset. Asked to me to pull up and I explained I needed to see the menu. Then when I tired to ask her to maybe try another head set , and when I did she told me that I was being rude and she wasn’t going to wait on me , and was going to call the cops . I wasn’t being rude , just trying to place my order . She was very rude and very unprofessional about how she handled the problem she was having . I’m a daily customer and very disappointed I couldn’t get a late night coffee

I keep waiting for the customer service to get better and it’s just not happening. Two weeks ago I waited 20 minutes in the drive thru and there were only two cars in front of me. Today I go inside and two girls are yelling back and forth over whose job it is to get the register and the girl who ends up taking my order just had the worst attitude. I used to never have an issue here

I feel like the more and more I go to this location the progressively it gets worst. I had a very simple order 2 regular glazed donuts and a medium coffee with French and sugar. Only got one glazed donut and the coffee tasted old. I usually enjoy Dunkin’ but this one is probably the worst in the area. The guy on the speaker was very rude and when I asked for a receipt there was none given. Just a bad experience all around

Walked in and the girl at the counter had an attitude from the get go. Ordered a drink and some doughnuts and my husband had a question about the omelette bites. This girl proceeded to roll her eyes and give attitude. She didn’t want to be bothered and started to walk away. Then started laughing with the other children in the store. I then got even more angry when asking for a manager and the attitude we got from the girls then to find out there was no manager in the store at all! They refused to give the number to a manager or district manager. Never again this place keeps getting worse I will drive down to niles.

This is quite honestly the worst Dunkin Donuts I have ever been to. I've been here multiple times, the bagels are always burnt and the specialty drinks are never made right. Multiple times I have ordered specialty drinks and received a plain cup of cold brew coffee with no additives. I'll take the extra few minutes and go-to the one across town from here on out.