Buffalo Wild Wings

Lowering my initial review of this place. I don't know what has been going on lately but someone is not doing their job right. I've been ordering wings all football season and the last few times I've been disappointed. The photos attached show what I'm talking about. I get the buffalo dry seasoning and it's barely even there (even though I asked "ex-wet"). Most of these wings are naked and that's not what I ordered. Will be my last order with them.

Unfortunately I had to adjust my original review. We had visited this locations a few times now over the past month mainly due to some promotion deals and while we thought the food is good here there are some negative experiences that has left us with mix feelings about returning in the future. We feel that the staff is nice and friendly however the resturant is lacking adequate help. We arrived at 7:15pm which in most cases should be a busy time of day yet resturant was not too busy and also did not have much staff to run the resturant. We sat at the bar and just ordered 10 wings and water which took about 1.5 hours to get and receive a bill. The barback seem to be running most of the tables and taking care of bar at the same time. Dirty dishes were piled up everywhere and we did not get much service while waiting for our food. Menu prices are on the High side for what you are getting unless they have some kind of promotion. I'm not so sure we will return in the future.

Big BWW fan, they were not on their game tonight. Arrived around 5 for dinner service, not crowded. Seated promptly but the waitress took near 10 min to take our drink order. Very passive service, had to ask for everything along the way(straws, napkins, dinnerware, refills, tab, etc.) food was great as usual.

Original review for service on 2/18: Two ⭐⭐ Upon arrival and wait, the communication was horrible. The employees come to you and talk to you without getting your attention, like you have to double take to be aware they are even talking. Wings were mediocre at best. They could have, I don't know, had sauce on them instead of a sparingly dashed droplet. The fried pickles were the only thing worth our taste buds. We never go out to eat to stay frugal. This kind of proves why. $50 wasted. Again, something we as consumers can make at home to much better and much cheaper. Stay hungry 🍽️ Update 3/19: one ⭐ The company sent me 1500 blazing points. We spent $50... They thought 1500 points would cover what was spent. It does not. Upon consideration of giving the business a chance again, they literally only gave enough points for two orders of fried pickles. We originally spent $50, and am blown away at the lack of accountability and customer service. We were never anticipating getting our money back, however the company could have reimbursed us the same amount of points that we actually spent in value of cash to potentially retry our exact order, and then some for the inconveniences. Their cookie cutter response email is they hope to serve you with better customer service in the future and give them another opportunity to make it right, well this isn't it. Do better. Thank you 😊

I went in there with one other person at 5:45 today, Friday May 6th. We stood at the host stand for 8 minutes without any acknowledgement from any staff. I made eye contact with 8, yes I counted, 8 employees including 2 managers. We eventually walked out after nearly 10 minutes of being ignored. I worked food and bev for 6 years so I know how it can get. But I was just floored that I was unanimously ignored by every single staff, including management. It was before 6, there were definitely some tables filled but it wasn’t THAT busy.

Buffalo Wild Wings is a fun place to take the family, catch a game or fight, or meet with coworkers or friends. There always several TVs in view no matter where you sit. They always have current sport events playing and usually will show UFC fights. Food is pretty good, we normally eat traditional wings and nachos, and their burgers are pretty good too. Price is decent, and we never leave hungry.