Dunkin'

this is not my normal Duncan location, but I stopped through because I was on a delivery and had a birthday reward shrink drink. The drink that I received was absolutely disgusting and I’ve had the frozen coffee before so I knew what to expect. This drink literally taste like it has straight alcohol in it. not good and sweet the way the drinks normally are. 😡 kinda a bad start to someones birthday

I've been to this location a few times now and it's usually a great visit every time. Unfortunately this last visit (11/20/21) I order my regular drink and it tasted like straight oatmilk 😭 like there was absolutely no espresso taste :( I was so sad hahaha hence the 4 stars, but hey it happens I understand especially with restaurants/coffee shops being short staffed. The staff was super nice throughout my visit though Hopefully the next visits are better.

Just ok. The staff were all stressed out and disorganized. The lady before us in the lobby had to wait 10 mins for an iced coffee. They forgot my drink and threw the donuts into the bag frosting-side-down and all the frosting came off on the bottom of the bag. So disappointing.. This was my first time at dunkin and I dont want to return. Hello, management: your people need training and you are severely understaffed!

Been trying to get powdered lemon donuts for a couple months but never in stock, along with many other varieties missing. Most times I walk in the attendants or baristas never pay attention to the counter or inside customer bur instead cater to, and fawn over the drive through crowd. The drive through line snakes up the center of the parking lot and makes it difficult for anyone to park for inside dining. Two weeks ago I walked in, and right back out, because there was nothing much to choose from. The store seems to be suffering from a lack of steady employees as there are different people working each time I visit, I saw only one person working the 10am shift on 5/5/22 and I don't think I was even noticed at the counter before I again walked out. Went to my 2nd choice- YumYum donuts which is one mile away from Dunkin located on Telegraph&Painter S/E corner, and satisfied my cravings for a powdered lemon donut, and because YYD is cheaper, I walked away with extra glaze twists and chocolate donuts plus a house coffee for what it costs to buy 2 lemon donuts plus a Lg caramel mach at Dunkin.

I always go through the drive thru at Dunkin and always get the coffee. There is something about the coffee that is so wonderful in the morning. The price is reasonable and sometimes I reheated the coffee the next day. So much better than the coffee at SB. The bacon, egg and cheese croissants are the best and next is the cream cheese and bagel. I use the drive thru and the service is fairly quick and friendly. The coffee keeps me coming back even if they aren't serving breakfast sandwiches. Edit: Lately I've noticed that the coffee I received has been lukewarm. It's hit and miss. Sometimes it's hot and good, other times I drive away and get down the road and the hot coffee is actually room temperature. I've stopped patronizing the Whittier store because I've been to the Wilmington and Long Beach stores and never had these issues. They were good when they first opened but I've noticed that their business has declined lately. I tried to patronize good businesses during the pandemic however it seems like service has taken a major hit since businesses have opened back up. Won't be going back to this Dunkin again... One too many times that I've been burned by cold coffee!!