Subway

The one star is for (Marika) and here's why... I ordered a turkey sub with my desired additions to the sandwich, but unfortunately there was a mistake and somehow mustard was swapped for sweet onion teriyaki sauce. I would have caught it myself but my mom is the one who went to get us lunch. That isn't a big deal, I understand we humans make mistakes...but my sandwich tastes like sugar, and isn't even tolerable so I called to see if they could fix it for me because the last thing I want to do is cook. I had a family emergency last night and this was the first thing I was going to be able to eat all day. Marika said there's nothing she can do and hung up on me and then blatantly ignored my call back. Thanks a lot Marika. Your customer service skills are absolutely disgusting. And from one human being to another you dropped the ball. You could have extended out kindness and understanding and possibly even turn my day around. Being a decent person shouldn't be looked over, EVER, especially in your work place and neither should your manager at your poor service skills. I will be speaking with corporate about it.

the worst experience ever i ordered foot long on the subway app. I sent someone to go get it for me because i was working. When he came back he came back with a 6 inch. I called the store to let them know, they said sorry maybe next time we can give you a free one. I told them that i was hungry now but they didn't care and hung up the phone on me. very unprofessional management the manager was yelling at me over the phone. if i can give negitive stars i would