Panera Bread

I love this place but unfortunately won't be frequenting here much anymore due to the outlet change. Panera is kinda known for its customers who like to work digitally as they eat their meal... I grabbed a meal here this afternoon for the soul purpose of being able to charge up my electronics and get some work done, so now I feel I've wasted a bit of money when I could have gone elsewhere with outlets. Love this place; but I do see the no outlets now negatively affecting business; I really hope Panera decides to take this seriously and reinstate them.

I rarely go to fast food restaurants, so this was a pleasant surprise. I went because they were donating 20% of their sales to my friend's fundraising efforts for Dana Farber Cancer Research, so they are good corporate citizens. And, the food was healthy, fresh and delicious. Definitely, try their soup and salads

Well after a Great Sandwich 🥪 I go for my Apple 🍎 then what do you know it's rotted as you see in the Pictures seems like it could been a worm 🪱 🐛 or something like the last time I went to a Panera my Girl almost Swallowed an 🥑 avocado Skin Halve 😒😒😕😕 the Food quality must be Triple Inspected during the Day & Evening just in Case....

For the 2nd time in a month I am sorely disappointed in the quality of Paneras product. Though I love the taste of some of their food, I stayed away for a while due to the prices. A couple of weeks ago I decided to return and indulge in a salad and cup of soup. No protein/meat on my salad and only a ‘cup’ (not a bowl) of soup and an iced tea. I nearly croaked when the bill was close to $25!!! No sit-down service obviously, which I’m fine with but honestly, I’ve had better and more substantial meal with service and tip included at many other places. Today, eating on-the-fly and having very few choices, I returned to Panera. I ordered a bowl of the ‘new’ Thai Chicken soup. Even though it was served in a bowl, the contents barely reached a third the size and when I couldn’t find the chicken, staff told me it’s cut up in small pieces. Still I was hard-pressed to find any. All this for $9 plus!! Seriously?!?! I know prices are rising everywhere but this is ridiculous… So disappointing and not the worth the cost anymore. 😔😔😔

Terrible lunch, we ordered for delivery, it did not show up at all! When we called the store said supposedly it was on the wrong date 😳. Anyways even though they had the order we had to reorder again on line for the whole office. Of course nothing was correct after we got it 2 hours later than the original time requested. Wrong bread on all the sandwiches, actually it was stale. The drinks were not the size requested. This is the second time that I had a problem with the West Springfield and I’m done. Very disappointing how the quality of food and service has changed. Would not recommend this if your expecting food food on time!