Panda Express

We had to wait 7 minutes for the noodles, then went down the line and had to wait another 20 minutes for the teriyaki chicken. And the manager did not apologize or say anything, stayed in the back. There were several others that were disappointed along with drive thru customers that also left. Know they had to lose alot of money's on that day. Bad management skills. This store is in Wentzville Missouri..

I ordered a plate with two entrees and a side. The only reason I went here was because they didn't have anyone in line and I was running late from my lunchbreak. They were out of the only things I wanted and said the side was considered rice instead of wontons or eggrolls. I couldn't justify spending $9 when I hate rice, didn't get a side and the rest of the plate wasn't what I wanted, so when I got to the window I asked if I could just change my order to the smallest order of chicken they had. She gave me a tiny box with maybe 5 pieces of chicken for the exact same price. I told her, "so I can get two entrees, a side of rice and a drink for the same price as these 5 pieces of chicken?" She said "yup." Last time I remember a small box of chicken was $4. But I haven't eaten at Panda in maybe 8 years because of all the bad experiences, so it looks like it'll be another 8, if they're still in business. I asked for a refund. Jacqueline's attitude was unreal.

I come here all the time for lunch and absolutely love their food but you can NEVER come here 1 to 2 hours before close because they never have any food and there menu is to the bare minimum that you either have to wait in line until you go through it or just order something that you're not really wanting. every single time I come here an hour or 2 before close they run out of 90% of their menu and refuse to cook even something as simple as broccoli. The management staff should be embarrassed with their night crew. Unless its lunch, its honestly pointless to come here.

I ordered Panda through Door Dash and as part of my order, I ordered a 12 piece cream cheese rangoon for $10.50. When I received my order, I noticed that I was only given a small order of 3. I called the store to ask if they could just refund me and charge me for the small order and they said “no, the only thing you can do is drive up here and we will give you 7 more”. I told them that I ordered door dash because I couldn’t drive up there and they simply said “sorry, nothing we can do”.

This place is run so badly the corporate office needs to replace this franchise with someone who knows how to operate properly!! Staff doesn’t arrive on time and food is not prepared and drive through doesn’t take orders when they should already have been open and food prepared. This is NOT a one-time experience, but MANY times. Taking them off my list for food!