Sbarro

This is the only place we bought pizza for many years. We’re finding a new place. They have no phone, so I can’t order ahead. looks like they’ve got a new manager which is too bad because the guy who was there for years is no longer with them. You can tell because the pizza is terrible now. Also skimpy toppings and one pizza was totally wrong. Where are the mushrooms and why is there onions on it? NOPE!! We’re DONE WITH THESE GUYS.

Every time I see this restaurant in the mall I pass it up because the employees and food presentation just look disgusting. Well today I finally decided to get in line to quench my Sbarro’s craving. Only to be told that the people in front of me would be the last customers served. There was hardly any food on the line but all I wanted was one white slice and I saw they had three. I was told I could not order because these other customers would be the last and then all the other food had to be thrown away. As a previous Sbarro’s employee I am aware that the pizza does need disposed after sitting out for so long but this couldn’t have been the reason since they were selling it to the other customers in line. They also were not making any fresh pies. At 2pm on a Tuesday and while serving other customers I just would love to know why I could not be served today at this restaurant. Or why they were closing? Just saying I could have offered this restaurant a higher daily sales amount but two seconds serving me was too much for the employees. To steer me away even further from this location I watched the employees pack up most of the remaining food into to go boxes like they were taking it home for themselves or delivering it to friends after the restaurant had closed. The same food I was told needed to be thrown away. Very disappointing experience.

How is this restaurant still open? The crew is terrible here, the food is subpar and it depends on who’s making it. I came by for a quick slice while my phone was getting fixed and my pizza was wet and soggy and the fruit flies around the soda machine were disgusting. On top of my slice being gross, my stomach turned as the lady who waited on me and cashed me out looked and smelled like she hadn’t bathed in weeks. Would not recommend.

Fooled again. Once upon a time, I really liked Sbarro. I used to think that the food was high quality and satisfying. I had a craving for pizza today and I tricked myself into thinking that this was the same Sbarro from a few years ago, before they filed for bankruptcy I believe, when it was really good. I spent $10 on two dry slices that were no better than what I could have had at Dominos, where I would have paid the same for a whole pie. Ever bite into a manila file folder with runny marinara sauce on it? Enough said. Further, there is better pizza at places like 7-11 for a lot less money. My bad for not waiting until I left the mall.

I honestly wish I could give zero stars. This is the worst pizza and worst customer service I have ever had. We ordered an entire pizza freshly made and spent over 25 dollars here to get a piece of cardboard with raw vegetables and watery cheese that quite literally slid off the pizza entirely and still dropped what seemed to be water off of the mushy dough. I couldn’t even take more than two bites without feeling completely sick to my stomach and we were told by the employees that that is how all the pizza is there. Worst possible way to spend the last 20 dollars I had on something I wasn’t even able to eat.