Panera Bread

I can't believe I am still waiting for my soup & a salad in the drive thru line for over 30 minutes & over 15 minutes at the window. If it weren't for the fact I already paid I would have left.. There were only 2 cars ahead of me. It's been quite sometime since I have ordered from here...it's definitely going to be quite sometime before I consider coming back.

They only care about customers picking up for themselves or customers in the store because they walk in and their orders are already sitting and waiting, or they order and have their food in minutes. Pickups for any delivery service is a nightmare anymore I’m constantly waiting over 20-30 minutes for small orders. I’ve been doing delivery for over a year and this store used to be fine with pick ups but now it’s like they don’t have a care in the world for our time, they just constantly tell me “we’re working on that one.”

By far the worst panara bread in the state! Made an online order went to pick it up. Order wasn't even started yet. I ended up waiting over 45mins for my order. When you question an employee they get very rude for no reason. The management in this place is non existing. Panara corporate needs to step in an replace the management an most employees. Very unprofessional employees an management. The hygiene in here isn't the worst but could be better! Will not come back here again

I really don't understand why it's take more than 20 mins to put together a bowl of soup and a sandwich. That what I ordered in the drive thru and that's exactly how long I waited if not longer. And worse yet I'm sitting at the window and watching them get together other orders for drive thru that we're done before mine. I don't think I will come back to this location.

Today was our last day with our dog. He loves drive throughs and pup cups so we asked for one at the end of our order, when we pulled up we were told the manager said no without an explanation why. Many times in the past, we have brought him in the past we’ve been offered one- I would’ve paid for one too but it’s just disappointing on today of all days. It’s a small thing but meant a lot to us and our dog. I’ve worked in food service before and as long as the request wasn’t absurd we would honor it, that’s good customer service. The girl at the window was fine, just disappointed in the management.