Bob Evans

I love going to Bob Evans. I used to work in one and it was one of the best experiences of my life. I loved the good morning rush on the weekend to feed breakfast to families. It was always a good heart warming place to work and to eat. I've never been disappointed in the service or the food. Makes you feel almost at home really.

Breakfast was homestyle comforting (after substituting sausage gravy for the creamy country gravy which should only be served with the chicken fried steak) but what sets this visit apart and raises them to 5-stars is the staff. From the manager who greeted us as we entered and stopped by to make sure our visit was satisfactory, to our waitress(what a sweetheart), and the waitress who was coming on duty prepping the tables and losing her mind(as we were) because the music wasn't on... just good people.

I was one in a large party of 13 or 14 people. We were greeted promptly and our party had a short wait before being seated. The service was prompt and professional, the food was good and the bathrooms were clean. My food wasn't done the way I ordered but the waitress had it corrected before presenting it to me! Wow! Loved it.

Had a very bad experience with a manager tonight. The manager's name was Kellie. I was not the only one that she was very belligerent to. I heard her tell the couple that was cashing out before me how it was their fault that the food was messed up. Really no joke she said that to somebody. Before all this happened she brought my food out to me and it was incorrect. I told her that I have allergies and could not eat that. I had to order a specific way. Her exact words to me were " well that's how it's me it's always made like this." There are other restaurant choices in Washington. If they don't care enough about their customer I'm not going to care enough to give them my business.

2nd time in 2 weeks they didn’t have my order right. I even asked when I ordered specifically and let them know I had a be our guest card. They still screwed it up. I worked as a waitress for over 20 years of my life. Togo’s aren’t that hard, they are part of the job especially now during COVID, and I always make sure to tip good for a Togo order. How hard is it to add the condiments needed especially when they go specifically with that dinner, some extra gravy, and the rolls that come with the meal?? Seriously I expect better of you.